Customer Service Representative I

Department:** Treasurer Division: Motor Vehicle Reports To:** Vehicle Supervisor PURPOSE:** Accurate titling and registration of motor vehicles in Riley County, including specialized plates, repossessions, disability placards and refunds. Accurate collection of personal property and real estate taxes. Determine status of military for personal property tax exemption. Essential Functions Process title and registration applications. Advise customer for each independent situation, using Kansas Motor Vehicle laws and Kansas Department of Revenue Rules and Regulations and Federal Custom Laws. Analyze and verify legal documentation for titling and registering motor to determine authenticity and correctness of the documents. Keep abreast of constantly changing State regulations and statutes. Balance cash drawer daily Determine the proper tax situs, assign the proper tax code(s) and classify vehicle for registration. Calculate and collect personal property and real estate taxes, including appropriate delinquent fees and interest. Respond to telephone inquiries. Review customer needs solve the customers concerns. Secondary Functions Open office each morning and secure documents at night. Process lienholder mailings Order supplies. Process antique motor vehicle billings Process refunds on motor vehicle transactions Correspond with customer as needed. Assist with Webtags as needed Process lien releases. Assist with filing and other duties as assigned #J-18808-Ljbffr Riley County