Patient Experience Quality Lead - CX & Refunds
Daybreak
Daybreak is looking for a Customer Service Quality Associate to enhance patient interactions and streamline refund operations. The ideal candidate will excel in delivering comprehensive support through various communication channels, ensuring patient satisfaction throughout their treatment journey. Responsibilities include managing patient communications, processing refunds accurately, and identifying trends for continuous improvement. Proficiency in Salesforce is required, with previous healthcare experience preferred. Join our team to enhance operational quality and patient experiences. #J-18808-Ljbffr Daybreak
Vacancy posted 4 days ago
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