Systems Administrator

Job Description

Job Description

We are looking for a Systems Administrator to support and improve core business systems for a machinery manufacturing environment in Greater Cleveland, Ohio. This role focuses on maintaining reliable system performance, managing user access, and helping teams use technology effectively across daily operations. The ideal candidate brings strong troubleshooting skills, works well with cross-functional partners, and can turn business needs into practical system solutions and automation opportunities.

Responsibilities:

• Manage administration of business systems and databases, identifying root causes of technical issues across connected platforms and resolving them efficiently.

• Evaluate requests for system changes or customizations by gathering input from stakeholders, reviewing downstream effects, and recommending solutions that align with technology standards.

• Partner with internal teams and IT colleagues to support shared initiatives, contribute to project work, and ensure timely completion of assigned tasks.

• Perform data reviews and audits when needed to confirm accuracy, compliance, and proper system usage.

• Work across departments to promote effective use of applications, provide guidance on processes, and incorporate feedback into system improvements.

• Complete data extraction, transformation, and loading activities to support reporting, process updates, and system maintenance needs.

• Develop automated workflows, dashboards, reports, and KPI tracking tools that improve efficiency and support business decision-making.

• Coordinate with external vendors and service partners on technical initiatives, issue resolution, and system-related projects.

• Support and maintain technologies including Microsoft environments, ERP systems and advanced Excel-based solutions.

• At least 3 years of experience in systems administration, business application support, or a related IT role.

• Hands-on experience with Active Directory, Microsoft Windows Server, and Windows 10 environments.

• Working knowledge of ERP platforms

• Ability to troubleshoot application, system, and access-related issues across multiple technologies.

• Experience creating reports, automations, or data-driven tools using Power Platform, SharePoint, or advanced Excel functions.

• Strong communication skills with the ability to work effectively across technical teams, business users, and external vendors.

• Familiarity with Dell Technologies, Citrix environments, and manufacturing-related system support is preferred.