Team Member, MilkShake Factory (Murrysville)

The Milk Shake Factory

Job Description

✨Join Our Team ✨

Do you love milkshakes, chocolate, and creating unforgettable moments? At the MilkShake Factory , our team is the heart of everything we do. Since 1914, our family’s passion for chocolate has been passed down through generations — and today, we’re Pittsburgh’s premier destination for handspun shakes, craft sundaes, and gourmet chocolates.

We’re looking for energetic, customer-focused Team Members to help us keep things spinning, shaking, and smiling every day.

Why You’ll Love Working Here

We believe in taking care of our team just like family. Here’s what you can expect:

Competitive Wages + Tips
Flexible Schedules (perfect for students, parents, or anyone who needs balance)
Growth Opportunities into management and beyond
Medical, Dental, Vision, & Life Insurance eligibility
401k with Employer Match
Paid Time Off + Holiday Pay
Pittsburgh Penguins® Partnership Perks – tickets, merch, and more!
Free Milkshake Each Shift
40% Employee Discount (chocolate included!)

What You’ll Do

As a Team Member, you’ll be the reason guests leave with a smile. You’ll:

Serve up milkshakes, sundaes, chocolates, and joy with consistency and flair
Share our story and products while providing exceptional customer service
Help guests discover new favorites through sampling, recommendations, and upselling
Keep our shop organized, clean, and stocked (from retail shelves to freezers)
Support fun seasonal promotions and displays
Ensure food safety and cash-handling practices are always followed
Jump in as needed to keep the team moving smoothly

✅What We’re Looking For

Strong people skills — friendly, approachable, and ready to connect
Ability to thrive in a fast-paced team environment
Attention to detail with a focus on safety and quality
Flexible availability — mornings, nights, weekends, and holidays
Customer service or cash-handling experience is a plus
Bring the energy- you’ll need it movin’ and shakin’ on your feet all day!

About Us

At the MilkShake Factory, you’ll do more than just make milkshakes — you’ll create experiences . We’re passionate about community, inclusivity, and growth. Whether it’s your first job or building a career in hospitality or management, you’ll have the chance to learn, grow, and make sweet memories along the way.

Ready to shake things up? Apply today and join the sweetest team in Pittsburgh!

The Milkshake Factory provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. In addition to federal law requirements, The Milkshake Factory complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Vacancy posted 26 days ago

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