Business Systems Analyst (Loan Core Systems)

The IT Business Systems Support - Loans team provides business and technical support across numerous lending solutions. These solutions include loan origination, loan servicing, and document/report imaging systems alongside ancillary support tools. Within the lending space, the team interacts with internal business and technical partners as well as third party vendors to evaluate requirements and find solutions to existing and future needs. The team also acts as a liaison between lines of business and data teams to support lending reporting needs.

As the Business Systems Analyst, you will partner with business unit stakeholders and technical staff to identify business systems solutions for changes to business processes, policies, and information systems. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by IT leadership.


This role is hybrid (Mon through Thu on-site / Fri remote) at the UMB Technology & Operations Center located in downtown Kansas City, MO.

How you will spend your time:

• Document business requirements and partner with technical services groups (internal MIS and/or external vendors) to design technical solutions to meet the business requirements.
• Configure application-enabled business systems.
• Construct test cases, develop test scripts and facilitate appropriate testing (unit, integration, system, QA, UAT) as well as validate production implementations.
• Assist with end-user training including providing end-user consultative support.
• Maintain accurate system and System Development Lifecycle documentation.
• Provide leadership, management, and guidance for all aspects of the assigned request.
• Serve as the system liaison between UMB users of business application systems and the technical services group (internal MIS and/or external vendors) responsible for support.

We are excited to talk if you have:

• At least 3 years of Business Systems Analysis experience.
• Strong customer service attitude with an ambition to obtain high levels of customer service.
• Clear oral, written, interpersonal communication skills, expressing moderately complex technical concepts in business terms.
• Ability to identify where precedents and procedures may not exist.
• Working knowledge of best practice testing techniques and procedures.

Bonus Points if you have:

• Understanding of application and database development concepts.
• Hands-on reporting tool experience.
• Maintained expertise in several business areas.
• Develop and deliver group presentations regarding product and technical information.
• Work effectively on cross-functional project teams to solve problems and implement changes.
• Leadership skills and ability to guide consensus across departments regarding complex solutions and/or issue resolution.
• Working knowledge of the Project Management Life Cycle and ability to apply project management methodology to small scale projects.

Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.

Compensation Range:
$51,480.00 - $99,330.00

The posted compensation range on this listing represents UMB's standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

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