Senior Atlassian Cloud Engineer

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.About This RoleWe’re seeking a Senior Atlassian Cloud Engineer to serve as the primary administrator and strategic owner of our Atlassian ecosystem. This role blends deep technical expertise with strong project management instincts to ensure Jira, Confluence, and related tools are optimized for collaboration, delivery, and service management. You’ll act as both platform owner and change agent driving innovation, best practices, and adoption as the business scales.What You’ll Be Working OnOwning day-to-day administration and long-term strategy for the Atlassian suite, including Jira Software, Jira Service Management, Confluence, Opsgenie, Product Discovery, and StatuspageCustomizing workflows, permissions, dashboards, and automation to improve project execution, visibility, and cross-team collaborationPartnering with project managers, business leaders, and IT teams to embed effective project management and ITSM practices within Atlassian toolsDesigning advanced reporting and analytics using eazyBI, JQL, filters, CQL, and dashboards to support real-time decision-makingActing as the escalation point for complex platform issues, working closely with Atlassian Support and internal Service Desk teamsLeading platform enhancements by staying ahead of Atlassian’s roadmap and championing adoption of new featuresDriving AI initiatives within the Atlassian ecosystem, including building custom agents using Atlassian Rovo and implementing the Rovo MCP serverCollaborating across IT to ensure reliability, security, and alignment with broader business objectivesWhat You’ll Bring to the Team3+ years of experience administering Atlassian Cloud environments in enterprise settingsProven ownership of Jira and Confluence customization, site administration, and day-to-day operationsAdvanced expertise in Jira project configuration, including workflows, permission schemes, issue security, issue types, field configurations, and project rolesStrong command of Jira Query Language (JQL), Confluence Query Language (CQL), and eazyBI for advanced reportingExperience implementing and operating ITSM processes in Jira Service Management (Incident, Change, Problem, CMDB/Assets)Solid understanding of RBAC, change control, release management, and system administration best practicesExperience configuring authentication and authorization with Okta or similar IAM providersFamiliarity integrating Atlassian tools with other business systems and working with structured data formats (JSON, YAML)Bonus PointsAtlassian Cloud Professional certifications (ACP), with 2+ preferredExperience leading AI-driven initiatives within Atlassian, including Rovo agent developmentBackground managing large-scale Atlassian implementations or migrationsExperience supporting external user access and complex security modelsPrior work in fast-growing or highly cross-functional organizationsBenefits:Competitive compensationRestricted Stock UnitsPaid time off & paid holidaysComprehensive health, dental & vision insuranceEmployer contributions to HSA accountPaid parental leavePaid life insurance, short-term and long-term disabilityProfessional development & tuition reimbursementMental health & wellness supportCommuter benefits (parking & transit)Cell phone stipend401(k) Retirement plan with company match up to 4% of salaryVolunteer time offCompensation RangeCompensation will be paid in the range of up to $115,000 - $135,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.LocationSan Francisco, CA - USEmployment TypeFull timeLocation TypeOn-siteDepartmentIT, Compliance, and Security