Estimator

Description Versa-Tags™ is a family owned organization that has been serving promotional, automotive, and ad specialty distributors since 1970. Starting with the creation of the original, self-protecting Versa-Tag Key Tag, we have built a national reputation for producing quality printed products right here in the USA! Versa-Tags is currently looking for an Estimator to join our Customer Support Team! Shift: Monday through Thursday 8:30am-5:00pm & Fridays 7:30am-4:00pm What is an Estimator here at Versa-Tags? As a member of the Customer Support team, you will play a pivotal role utilizing your knowledge of our products to provide accurate and timely quotes for each of our customers! We provide quotes for both our stock product and for custom work so being able to think on your feet and adapt to each customer’s needs is a must! This role is ideal for someone who thrives in a fast-paced environment and enjoys using their product knowledge, critical thinking, and decision-making skills to independently support both our customers and Versa‑Tags in a confident and decisive manner. As a member of the Customer Support team, you may also provide assistance in answering phone calls. What does your day to day consist of? Prepare accurate and timely quotes, proofs, and pricing for current and prospective customers based on customer requirements, product specifications, and production capabilities. Quote both catalog and custom products using existing materials and print methods while identifying the best solutions to meet customer needs. Collaborate with Purchasing and internal team members on special-order materials, pricing, and complex quote requests while maintaining accurate quote documentation and configurations. Communicate professionally with customers regarding pricing, proofs, material specifications, and product recommendations while building strong customer relationships. Utilize critical thinking and product knowledge to independently manage quotes, apply learned techniques to future opportunities, and take confident, decisive actions. Thrive in a fast‑paced environment by learning quickly, adapting to changing priorities, and remaining motivated and organized. Assist with other Customer Support responsibilities as needed. Other duties as assigned. Requirements High school diploma 3+ years’ experience in a sales or equivalent environment Excellent organizational and time management skills. Extremely detail-oriented Ability to maintain structured focus and productivity for long periods of time. Excellent phone, verbal, and written communication skills, with a focus on quality service and professionalism with all customers and coworkers. Active listening capability. Ability to evolve with an ever-changing environment. Ability to adapt/respond to different types of personalities. Excellent communication and presentation skills. Strong computer/keyboard skills What sets Versa-Tags apart? Your compensation is more than just your paycheck - it's about what you take home. Versa-Tags shows that our team members are valued by offering a vast array of top-tier benefits and perks. We value the work/life balance to allow you to work hard in a rewarding career while encouraging time spent resting, improving your health and wellness, and spending time with those you cherish. Versa-Tags is the company where you can balance great work with great life. We value our “Way of Life”, a work culture based on Faith, Family, and Profit. We believe that when Versa-Tags does well, everyone should do well. The Big Benefits – for all Full Time Employees Competitive starting pay with even more competitive merit raises Comprehensive, top-tier medical insurance, with low deductibles, no co-insurance, and no copay options. Employee-only plans start as low as $20/month, with low-cost coverage options for spouse and dependents (Versa-Tags helps cover your family, too!) Affordable dental and vision plans $100,000 Term Life Insurance, paid by Versa-Tags Short-Term Disability Insurance, paid by Versa-Tags Generous PTO – starting with 12 days in your first year, 18 days after your first year, and 24 days at 10 years 401k Plan with up to 4% Employer Match, 100% vested from your first contribution The Perfect Perks – for all employees Employee Assistance Program available to all employees and their household immediately Discounted gym membership for Versa-Tags employees through Anytime Fitness On-Site Annual Health Screenings and options to schedule and attend virtual care visits with local doctors on site Morale events, catered meals, potlucks, contests, and gifts 1st & 2nd Shifts available, depending on the position Consistent scheduling, with NO SUNDAY OR HOLIDAY WORK Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include the ability to see print quality. While performing the duties of this Job, the employee is regularly required to sit at a computer desk; use hands, reach with hands and arms and talk or hear. Offers are contingent on a cleared background check and drug screen. Equal Employment Opportunity Employer #J-18808-Ljbffr