Facilities Manager

Job Description

Job Description

Established in 1990, Owens Realty Services is a full-service commercial brokerage, investment, management, maintenance, housekeeping and environmental services company. Our comprehensive roster of services efficiently and economically manages the operation of sophisticated real estate investment portfolios, residential apartment and condominium complexes, government buildings, educational facilities, corporate campuses, high-profile venues, and family entertainment parks in both the public and private sectors. Owens Realty Services affiliates with significant industry associations to stay at the forefront of the development of new management models, marketing strategies, maintenance techniques, and industry product lines. We integrate industry best practices to achieve the highest quality of service delivery for our clients.

With an emphasis on customized management plans, our services result in maintaining the maximum life cycles for critical capital investments, a healthy and clean environment for all building tenants and visitors, as well as substantial cost savings. Owens Realty Services saves our clients, on average, approximately $1.00 per square foot in operational cost savings.

Owens Realty Services portfolio includes over 25 million square feet of first-class, high-profile facilities in Connecticut, Florida, Georgia, Rhode Island, North Carolina, and New York, with a value of more than $8 billion in real estate net worth and $30 million in gross annual revenue. With over 1,000 industry professionals company-wide, our organization continues to experience extraordinary growth attributed to our overwhelming commitment and dedication to the absolute best and most innovative services in the industry.

Our employees experience a dynamic and rewarding place to work. We have a reputation for outstanding customer service, professionalism, teamwork, and exceeding client expectations. We consider the employees of Owens Realty Services and Owens Facility Services to be one of our most valuable resources. Our employees treat others in a friendly and courteous manner and have respect for other employees, tenants, visitors, and our clients' property.

We look for employees who will:

• Strive for professional excellence in the performance of their jobs.
• Understand and support the company's direction.
• Provide superior service to our customers and employees.
• Be flexible, innovative, and responsible to change.
• Manage human and financial resources wisely.
• Be a team player, helping others to succeed.
• Encourage open communication throughout the company.
• Treat all individuals with dignity and respect.
• Have pride in and sell Owens Realty Services to others.
• Be energetic and excited about their field of work and of others around them.
• Be able to go above and beyond what is expected of them.
• Be involved and enveloped in the entire business of our company.

Pay Range: $80,000 - 90,000.

Responsibilities:   

• Maintains relationships with other departments within Owens, including Human Resources and Accounting. 
• Maintains effective communication and notification of issues to the EVP, Facility Management Operations. 
• Provides a weekly report of facility operations to EVP, Facility Management Operations. 
• Completes monthly financial report to client and EVP, Facility Management Operations as required by contract and/or management. 
• Responsible for tracking all company-related assets, including communication devices and equipment, and key/access control. 
• Responsible for preparing the annual operating budgets for each property within State guidelines.
• Responsible for obtaining quotes for services, managing vendors, ensuring accuracy of invoices, and satisfactory work completion.
• Manage all direct employees and ensure their adherence to company policies and procedures.
• Complete start-up of the CMMS system and maintain it accordingly throughout the contract term.
• Possesses knowledge of Microsoft Office (Excel and Outlook), Winteam, WorkWave, eHub, and all other company-related software applications. 
• Involves car travel throughout the State. Maintains appropriate insurance and a current driver’s license. 
• Maintains professional relationships with all client contacts to ensure good communication and mutual trust and respect. 
• Maintains relationships with suppliers, vendors, and professionals servicing the properties. 
• Ensures work done by in-house employees and vendors is completed satisfactorily. 
• Manages and is responsible for the performance of the maintenance and custodial staff. 
• Develops and maintains safety/security procedures.  
• Monitors the service and operation of fire, security, electrical, HVAC and plumbing systems. 
• Delegates and supervises scheduling of maintenance work and meeting set-ups, per client protocol. 
• Completes daily inspections of buildings and grounds in the portfolio and follows up on maintenance and custodial work as needed. 
• Project management and supervising and coordinating work of contractors. 
• Tracks energy consumption and recommends cost-saving initiatives. 
• Works with energy management systems if applicable. 
• Additional duties as assigned. 

Qualifications:  

• 4 Year degree from an accredited college or university 
• Minimum of five years of experience in Facility Management and Maintenance Operations. 
• Excellent communication and customer service skills, including strong writing, speaking, and listening skills. 
• Operational capabilities utilizing the Microsoft Office package, including Microsoft Word, Excel, and PowerPoint. 
• Solid attention to detail. 
• Ability to multitask and work in a fast-paced environment. 

Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Owens Realty Services is a Drug-Free Workplace. Employment is contingent upon passing a pre-employment drug screening and background check.