Sales and Service Leader - Full Time

$24 - $27.5 per hour

Full-time

Sephora

Job ID: 296902
Store Name/Number: MI-Twelve Oaks (0264)
Address: 27846 Novi Road, Novi, MI 48377, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

Your Role at Sephora: As a Sales and Service Leader , you’ll harness your love for beauty and become the leader you are meant to be. You’ll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you’ll help create a high-performing, inclusive environment where everyone thrives. If you’re a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.
Key Responsibilities
Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals
Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations
Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
Train and develop Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience
Flexible Scheduling and Reliability
Must meet the required minimum number of weekly shifts/hours
Full Time: 30-40 hrs/week
Be available during peak retail operations (nights, weekends and holidays)
Punctuality and consistent attendance
Qualifications/Experience
Minimum 2 years of leadership experience in a retail, hospitality, or service environment
Proven ability to coach and inspire teams to achieve goals
Strong sales and client service skills
Excellent communication and interpersonal skills
Comfortable in a fast paced and dynamic environment
Quick learner with ability to absorb and share product knowledge and training
Physically able to lift and carry up to 50 pounds
While at Sephora, you’ll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$24.00 - $27.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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Vacancy posted 12 hours ago

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