Service Center Lead — Customer Experience Champion
Trek Bicycle Shawnee
Trek Store Rockville is seeking a Service Manager to lead the store's Service Center operations and own workflow, staffing, and KPIs for the service team. You will be the primary service advisor, blending sales and service while upholding Trek's renowned hospitality and ensuring top-tier customer experiences. You'll train and motivate the team, control costs, and keep service orders organized and efficient. #J-18808-Ljbffr Trek Bicycle
- Trek Rockville is seeking a Service Manager to own and drive the store’s Service Center, ensuring an exceptional customer experience through leadership of the service team. You’ll integrate service with sales, mentor staff, control costs, and maintain smooth daily operations...Suggested
- An innovative auto service startup in Rockville, MD seeks a Service Manager to oversee operations and enhance customer experience. The role involves team leadership, managing performance metrics, and financial responsibilities. Ideal candidates should have extensive automotive...Suggested
- ...Motors in McLean, VA is seeking a Supervisor, Service Center to assist the service manager in daily operations, lead advisors, technicians, and support staff... ...driving continuous improvement and optimal customer experience. The role blends front-end customer interactions...Suggested
$19.9 - $22.15 per hour
...Service Leader Cultivate a better world. Food served... ...a typical fast-food experience. Chipotle has always... ...maintaining a positive customer experience by ensuring... ...demonstrated purpose as it leads the way in digital,... ...a culture that champions diversity, ensures equity...SuggestedWork at officeLocal areaShift work- Rivian is seeking a Parts Advisor to enhance the internal customer experience at our service locations. You will coordinate with Regional Parts Specialists, Technicians, Advisors, and local management, driving continuous improvement, and ensuring accurate parts handling...SuggestedLocal area
$50k - $70k
...team of Hose Installation Technicians to ensure high-quality customer service. Responsibilities include managing inventory, supporting... ...service standards. The ideal candidate should have supervisory experience and strong computer skills, alongside a High School Diploma...- ...incredible hospitality to our customers, and change the world by... ...Summary Job Description As Service Manager, you'll be the operations lead for your store's Service Center-and you'll be the one who's... ...every customer has the best experience. You'll be the primary service...
- ...world where getting your car serviced was as easy as ordering your... ...about creating a magical customer experience, saving you time and money.... ...days of waiting in service centers or taking shuttle buses to the... ...Manager is responsible for leading and managing this service center...Work at officeLocal areaImmediate startFlexible hours
- ...Contact Center Manager (CCM) Titan Technologies is... ...Center Manager (CCM) to lead the day-to-day... ...continuous improvement of Service Desk and Contact Center... ...communication channels and customer support functions. Reporting... ...assurance, customer experience, and service...Remote work
- Tennis Central Corp in Potomac, Maryland, is seeking a Padel Facility Manager to lead facility operations and enhance customer experiences. This is a full-time role looking for an energetic leader who can connect with members and foster a vibrant community atmosphere. The...Full time
- ...Chipotle - 10161 New Hampshire Avenue - Responsibilities: Maintaining a positive customer experience by ensuring safe and quality food is prepared and served; Helping to resolve food quality issues; Assisting with crew breaks, shift changes, and line schedules; Developing...Work at officeShift work
$18 - $25.4 per hour
...Connected Customer Supervisor Pay Range: $18.00 -... ...dynamic team of customer service associates. This role... ...exceptional shopping experience. Successful connected... ...Customer service champions Detail oriented and... ...credit and close-out) Lead inventory management and...Work at officeLocal areaMonday to FridayFlexible hours- Hilton Washington DC/Rockville Hotel & Executive Meeting Center is seeking a Convention Services Manager to coordinate pre-event, event, and post-event activities. You will work with group sales, catering, and hotel departments to ensure high-level service and seamless...
- ...Overview The primary responsibility of the Fire Protection Service Coordinator is to ensure all customer commitments concerning service delivery are met on... ...a minimum of 3 years of technical customer service experience, related to Fire Alarm & Life Safety Systems...Work at office
- Leidos in Rockville, MD seeks an experienced Endpoint Engineering and Collaboration Services Manager to lead multiple teams responsible for Microsoft 365, Entra ID/ICAM integrations, Intune, JAMF, Windows/macOS/iOS/Android endpoint management, and collaboration platforms...
- Hilton Rockville seeks a convention services professional to coordinate pre-event, event, and post-event activities, ensuring seamless turnover... ...while negotiating rooms and rates. You will maximize revenues, lead a team, and report to the Director of Convention Services,...
$24 - $32 per hour
...in Gaithersburg, MD seeks a Tire and Battery Center Team Leader to supervise hourly associates, ensure safe, efficient services, and drive member satisfaction. You will... ...$24.00-$32.00 per hour. Minimum supervisory experience required; related automotive knowledge preferred...Hourly payFull timeShift work$97.7k - $134.31k
Service Supervisor, Tysons Galleria (2nd shift) McLean... ...exceptional mobility experiences through innovation to... ...The Supervisor, Service Center is best suited for... ...experience on the front end (customer facing), back end (... ..., motivate, and lead individuals, groups, and...Work experience placementWork at officeAfternoon shift$24 - $27 per hour
...client billing according to customer requirements. Must possess excellent... ...interpersonal and customer service skills to communicate... ...Qualifications (Education, Experience, and Certifications) High school... ...Ability to effectively set goals, lead employees, and provide...Full timeContract workWork at officeWorldwideRelocation packageFlexible hoursShift work$64k - $69k
...institution in Rockville, MD, seeks a Member Services Supervisor to oversee a contact center team. This role requires strong... ...ensure operational efficiency and customer satisfaction. The ideal candidate has 1-3 years of related experience and a two-year college degree or...- ...Saul Company Hospitality Group is seeking an overnight Guest Services Specialist to balance the previous business day, close out financials... ...requires 2+ years in guest service, night audit or accounting experience preferred, and strong computer and communication skills. #J-1...Night shift
- Leidos in Rockville, MD is seeking an experienced Endpoint Engineering and Collaboration Services Manager to lead multiple engineering teams responsible for enterprise endpoint and collaboration services, including Microsoft 365, Entra ID, Intune, JAMF, Windows, macOS,...
$144k - $241k
Position Summary Contact Center Operations and... ...TransformationOur Deloitte Sales & Service team empowers... ...relationships with customers through innovative strategies... ...can enhance customer experiences and drive sustained... ...include:Leading contact center operations...Local area$229.7k - $262.1k
Capital One is seeking a Head of Servicing to lead their customer support strategy in McLean, VA. This pivotal role requires extensive experience in customer success and operational leadership, driving strategic improvements and enhancing customer experiences. The ideal...- ...way. With over 1,000 5-star customer reviews on Google (and counting... ...ways to deliver a magical experience in an efficient manner. The ideal... ...systems from the ground up, lead managers, and continuously... ...implement new revenue streams, service offerings, and operational efficiencies...
- Montgomery County Coalition for the Homeless is seeking a Manager of Housing and Supportive Services to supervise the housing team and oversee the emergency shelter program. The role requires directing staff, ensuring housing placements, and maintaining programmatic compliance...
$60k - $70k
...Ally Behavior is a full-time, center-based, early intervention Applied Behavior... ...prepare you to provide the best possible service to our staff and clients! Your... ...delays. You take pride in excellent customer service and client experience. You have strong and fluent...Full timeTemporary workRelocation- ...MD is seeking full-time Automotive Assistant and Service Managers to join our dynamic team. Candidates should have at least one year of experience in automotive parts or tire sales and a commitment to excellent customer service. You will assist in delivering quality vehicle...Full timeImmediate start
$166k - $220k
...is delivered, and how patients experience healthcare. Our solutions are built... ...trials and digital health, our customers span the globe, and the stakes... ...often.This role exists to build and lead that function.The Role:We’re looking for a Service Operations Director who thrives...Full timeTemporary workWork at officeWorldwideDay shiftAfternoon shift3 days per week- BluePearl Pet Hospital in Rockville, Maryland is seeking a full time Emergency Service Head Veterinarian to lead the ER Clinician team while practicing clinically. The role supervises ER Clinicians, handles scheduling, hiring, and training, and mentors staff. Shifts vary...Full timeShift work
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