Security Manager

A valued contributor to our respectful and rewarding work culture, the Security Manager handles the staffing and scheduling of an assigned team of security officers in coordination with client needs for our NJ office. In drafting and updating security post orders, assisting the security team in "all-hands-on-deck" situations and cultivating relationships with our valued client base, the Operations Manager aims to deliver unparalleled customer service to meet contractual obligations and exceed client expectations. This position requires frequent travel to New Jersey and Pennsylvania to various clients. Performing in cross-departmental design, the Security Manager aligns with fellow staff, branch teams, and functional leaders to foster best practices that are compliant with federal/state regulations and respectful of our company policies and protocols, committing to the integrity of our Arrow mission to provide an exceptional client experience. Responsibilities Manages 4,500+ contract hours Handle scheduling of assigned security staff as congruent with client needs Train, mentor and support uniformed security officers Liaison with client and coordinate communication of operations, through an effective and responsive approach Provide exceptional customer service Effectively manages people and costs while ensuring contract compliance Draft and update security post orders Drive operational accountability Perform unannounced inspections/visit client sites Other tasks as assigned Knowledge / Skills / Abilities Required Must have 2 years' experience in managing security operations or accounts Ability to work in a team setting and structured environment, following strict processes Must be flexible in availability to tend to accounts when needed Ability to work in high pressure situations with firm deadlines Working knowledge of WinTeam & eHub platforms preferred Knowledge of Microsoft Office applicationsValid Driver's License preferred Compensation range $75,000- $90,000 annually + car allowance, commensurate with experience and location. Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If you have a disability that requires an accommodation to complete the application process, please email Arrow Security Human Resources Department at HR View email address on click.appcast.io. Please include your full name, contact information and details about your request in the email. #J-18808-Ljbffr