Assistant Director of Undergraduate Admission

Assistant Director Of Undergraduate Admission

The Assistant Director of Undergraduate Admission is an entry-level position responsible for recruiting and enrolling new undergraduate students, including freshmen and transfers, by educating prospective students, their families, and high school counselors about Santa Clara University and the admission process. This position is part of the overall Enrollment and Undergraduate Admission team.

The Assistant Director of Undergraduate Admission assists in attracting, evaluating, and enrolling an academically strong, diverse, and socially conscious undergraduate student body in alignment with Santa Clara University's undergraduate enrollment mission and goals. The Assistant Director of Undergraduate Admission will represent SCU to the public, including prospective students, high school counselors, community college audiences, alumni, and community organizations. Extensive travel is integral to this role, focusing on cultivating relationships and developing new opportunities for enrollment. The Assistant Director will give presentations (in person and virtually), lead and support key recruitment events, evaluate admission applications, and fulfill additional duties as assigned. This is a non-exempt, 12-month position.

Essential Duties And Responsibilities

A. The Assistant Director of Undergraduate Admission plans and implements recruitment events in designated geographic areas; plans and conducts school visits; and maintains communication and relations with interested students and families, high school officials, and community-based organizations. This position is a public-facing role based in the office of undergraduate admission.

B. Leads information sessions and meetings with prospective students and families (virtual and in-person).

C. Reviews applications by territory and as assigned. Makes admission recommendations as authorized. Application evaluation will also include transfer, international, and other non-traditional college applications.

D. Leads and supports projects of the Undergraduate Admission office, including marquee events such as Open House, Preview Days, Transfer Admit Day, and other on- and off-campus student programs, and collaborates with University departments and partners.

E. Executes marketing initiatives within the territory or other special assigned projects. Examples can be, but are not limited to, translated materials, creative marketing ideas, and any other collateral materials that can be leveraged in promoting and yielding top-quality candidates to the university.

Specific Duties

A. Serves as University Representative.

• Responsible for the planning and execution of recruiting efforts in person and virtually.

• Represents SCU on- and off-campus, in-person and virtually, to the public, including prospective students, high school counselors, alumni, and community organizations.

• Conducts presentations to groups and campus visitors.

• Counsels students, parents and high school counselors regarding admission and financial aid processes, policies and procedures.

• Responds to letter, telephone and e-mail inquiries regarding admission and enrollment/matriculation.

• Collaborates with the admission marketing team in developing promotional materials to support recruitment activities.

• Represents SCU in-person or virtually at college fairs, college nights, parent programs, community meetings, etc. Program commitments will require some early morning, evening and weekend work.

• Coordinates territory events and receptions, including room reservations, food and catering orders, and other contracted services under the supervision of a supervisor.

• Provides input into the strategic travel plan and short-term territory planning with a focus of understanding the region and potential opportunities of growth for SCU.

B. Reviews and provides recommendations on admission applications

• Review undergraduate first year and transfer applications to ensure that all entrance requirements are satisfied and make admission recommendations using holistic and comprehensive application evaluation guidelines.

• Identifies students who are eligible for merit and special scholarships and recommends or nominates based on guidelines..

• Tracks and keeps pace with reading volume requirements, established deadlines, and any other program specific benchmarks established by the admission leadership team.

• Provides recommendations in committee decision-making and discussions.

• Assists operations staff with processing and maintenance of applicant records with emphasis on completing applications and resolving applicant issues/concerns.

C. Assists with team projects and administrative responsibilities

• Assist in the development and implementation of Undergraduate Admission marquee events and programming.

• Provides information for internal and external marketing to develop public relations and promotional messaging.

• Assists with events to ensure arrangements are handled appropriately and as planned.

• Assists with the coordination of alumni volunteers, students and/or student groups and other admissions staff to implement plans for various projects.

• Process and report expenses on a timely basis according to departmental protocol.

• Continues to expand and to stay on top of current market trends that may impact our profession while also demonstrating continued growth and knowledge within our field.

Other Duties

• Participates in the University community via committees, projects and events that have been cleared and approved by the supervisor.

• Provides backup support to other admission positions as needed

• Other duties and projects as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

Knowledge:

• Valid California driver's license and good driving record.

• Sensitivity toward people of diverse social, cultural and ethnic backgrounds.

• PC proficiency required, including Windows, Word, and Excel. Working knowledge of Workday, Google Suite, Canva and Slate is highly desirable.

• Commitment to customer service, both internal and external to the department.

• Understanding and appreciation for the Jesuit, Catholic mission, goals and values of the University.

Skills:

• Self-motivated to perform tasks with minimal supervision.

• Creative problem-solving skills.

• Demonstrated exceptional organizational skills and attention to detail.

• Demonstrated excellent written and interpersonal skills.

• Bilingual skills preferred.

Abilities:

• Ability to drive a vehicle during the day and at night, and for long distances (of up to 50-100 miles in a day)

• Ability to work as part of a team and understand the importance of teamwork.

• Ability to handle confidential information.

• Ability to multitask and exercise sound judgment in a fast-paced work environment.

• Demonstrated ability to manage multiple tasks.

• Ability to demonstrate comfort with ambiguity and limited instruction when needed.

• Ability to learn computer systems and software quickly with training provided.

Education and/or Experience:

1. A bachelor's degree is required, and experience in a college admission environment is highly desirable.

2. 0-3 years of professional work experience (including work experience while in college).

Physical Demands:

• Considerable time is spent at a desk using a computer terminal.

• May be required to travel to other buildings on campus.

• May be required to attend conference and training sessions within the Bay Area or to out-of-state locations.

• May be required to life 40-50lbs when needed (boxes of marketing materials)

Work Environment:

• The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment: mostly indoor office environment with windows, but some events are held outdoors.

• Frequent interruptions, particularly during large events.

• Routinely uses standard office equipment such as computers, phones, copier, scanner,