Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2023 and is powered by a team of 5 hardworking and motivated individuals. I’ve been with State Farm since 2016, starting as a team member before opening my own office. That experience gave me a deep understanding of what it takes to build a strong, customer-focused agency.

I was a collegiate athlete at Lyon College and now enjoy life with my wife and son. We love being part of this community and are proud to give back through frequent sponsorships, volunteer work with food banks, and partnerships with local schools.

We offer benefits including PTO and a life insurance stipend, along with a supportive, welcoming environment where team members feel valued. Our culture is built on positivity, collaboration, and growth, and we’re looking for individuals who thrive in that kind of atmosphere.

If you’re looking for a place where you can grow, feel supported, and make a meaningful impact, this could be the right fit for you.

ROLE DESCRIPTION:
Joe Sitzman - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.