Strategic Operations Lead (Austin)

Job Description:The RoleAs a member of the Fidelity Wealth Technology, Planning, Operations, and Enablement team, you’ll be a part of a highly collaborative, engaged, and diverse team of technology enablement leaders. You’ll be a trusted partner to senior technology leadership, enabling seamless executive routines and consistent processes that support strategic planning, workforce, and delivery management. In combination, these routines and processes provide senior leadership with powerful opportunities to drive alignment of strategy, work, and people, forecast delivery associate capacity and financial planning, and foster a culture of engagement. In partnership with cross-functional leaders and teams, you’ll ensure these opportunities are achieved with consistency, standardization, and efficiency. Additionally, you’ll gain deeper business acumen and IT product knowledge within the organizations you support, enabling you to consult, collaborate, and advocate on behalf of the organization across Wealth Technology and beyond.The Expertise and Skills You BringBachelor’s degree in business, computer science, computer or system engineering, or related field, MBA a plus10 years+ experience in technology delivery, portfolio management & planning and/or project management experienceStrategy, planning, and governance within a technology organization, with skills in using data to tell a strong cohesive storyDesigning and implementing business strategies, plans and procedures to support the leaderStrong executive presence and communication skills with expertise conveying complex information and data simply and meaningfullyAttention to detail and outstanding organization and coordination skills to lead, coordinate, and facilitate ongoing executive routines and materials that enable strategic organizational management and decision makingAdopting and implementing policies that promote organization goals and visionManaging relationships with partners/vendorsMulti-year planning and budgeting knowledge and proficiency such as Quarterly Business Review (QBR) and Quarterly Technology Review (QTR) preferredExperience working with teams to develop objectives and connect initiatives / planned workDeep understanding of various technology execution frameworks and methodologies, as well as technology delivery tools like Jira, Jira Align, ServiceNOWDemonstrated strength and experience driving technology projects and deep working knowledge of DevOps practices, and SDLC (software development lifecycle)Organizational proficiency and a proactive, creative, and collaborative approach to enable the solutioning of strategic business issues with various levels of leadership and associates across many disciplinesAbility to facilitate discussions at all levels of the organization, including executive leadershipCritical thinker and problem-solver with the ability to design, implement, and optimize routines, processes, and materials for greater efficiency and effectiveness, in a fast paced, multifaceted environmentContinuously strengthening Fidelity’s values and team-oriented culture through collaboration and knowledge sharingComfort navigating ambiguity to deliver clarity and mobilize solutioningStrong instinct for collaboration, an active listener, and strong communicatorAdvanced skills in Microsoft PowerPoint and ExcelThe TeamFidelity Wealth Technology Planning, Operations, and Enablement Delivery partners with leaders & teams to inspect, adapt & mature high-impact delivery solutions, cultivate an empowered delivery culture with insights, coaching & enablement, and champion continuous improvements that guide us toward business agility. We are focused on building a highly integrated organization, aimed at maximizing value delivery for Fidelity Wealth.Note: Fidelity will not provide immigration sponsorship for this position Certifications:Category:Business Analysis, Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.SummaryLocation: Westlake, TXType: Full time