Program Analysis Officer
National Transportation Safety Board
Summary The incumbent focuses primarily on safety mission and emergent safety risk management processes. As an office expert helps with administrative or other processes that support the Office's mission work. Assists office leaders in cultivating management and staff with the diverse range of skills and capabilities needed to improve efficiency and effectiveness within the workforce. Provide guidance, advice, and counsel on mission process policy matters impacting office operations. Responsibilities As a Program Analysis Officer,GS-0343-15, you will perform the following major duties: Serve as the Business Process Manager, leading and managing the office's efforts to achieve and improve operational performance through the design, implementation, execution, and control of office processes. Serve as a focal point for providing a wide range of data analysis and process re-engineering services to all levels of Aviation Safety management and staff. Lead business process discovery for the Office of Aviation Safety, evaluating processes throughout the organization and their integration. Utilizes expert knowledge of civil aviation accident investigations to guide the analysis and redesign of processes, including the use of advanced methods involving statistical data analysis. Develop complex business cases and impact analysis to ensure buy-in with internal and external stakeholders. Works with office Director and Deputies to identify key performance indicators (KPIs) and measures needed to evaluate the capability of existing processes and the effectiveness of process and programmatic changes and improvements. Work with Director in developing strategic plans for the implementation of short-term and long-term objectives for the office and is responsible for the documentation of measurements for agency-wide reporting requirements. Review and evaluate office written products to ensure they are logical, well-organized, and understandable. Requirements Conditions of Employment Qualifications To qualify for this position, you must meet one of the following Basic Requirements: You must possess one year of specialized experience equivalent to the GS-14 in the Federal service, or comparable pay band system. Qualifying experience may be obtained in the private or public sector. Specialized experience is defined as: Utilize knowledge of civil aviation accident investigations practices and processes to evaluate and improve investigative processes and procedures; use statistical data analytic software and Lean /Six Sigma principles to determine policies, practices, procedures, training, and communication strategies to achieve organizational outcomes; develop policies and procedures to improve program effectiveness and efficiencies. For more information see link: Management and Program Analysis Series 0343 NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an "Ineligible" rating. Education There is no education substitution at this grade level. Additional Information If you left Federal Employment and received a buy out and you are selected for this position, you may be required to repay the full amount of the payment. Veterans Employment Opportunity Act (VEOA): Must be a preference eligible or a Veteran separated after 3 years or more of continuous active service performed under honorable conditions. VEOA please visit Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements identified below please visit Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) meet the basic qualification standards (including minimum educational and experience requirements; (3) be rated well-qualified for the position with a score of 80 and above on the rating criteria for this position; and, (4) submit the appropriate documentation ( to support your CTAP or ICTAP eligibility. For more information visit: Note: ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. All qualification requirements must be met by the closing date of this announcement. NTSB uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (
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