Restoration Crew Chief - Water Fire Mold

Restoration Crew ChiefSERVPRO of Manistee, Ludington and Cadillac offers:Competitive compensation with emergency call out bonusesSuperior benefitsCareer progressionProfessional developmentAnd more! We are looking for a Restoration Crew Chief to take the wheel, lead a team, and manage water, fire, and mold projects across Mason, Manistee, Lake, Osceola and Wexford Counties. This is a high-visibility, hands-on leadership role where your expertise is respected, your time is valued, and your hard work is directly rewarded. If you are ready for a stable company culture, a reliable truck, and a clear path to career growth, we want to talk to you. As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates the company's Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.Key Responsibilities:Coordinate and perform production processes as scheduled and ensure quality controlManage the customer and client experience and overall customer satisfaction tracked with online reviewsCommunicate clear expectations to restoration technicians and supervise their activitiesDocument a detailed and accurate job file to support the services providedManage labor and consumable item usage on assigned projectsCommunicate with restoration project manager and office staff on project progress and issuesAdditional Responsibilities:Communicate and follow all OSHA guidelines for job safetyManage assets by protecting and using equipment and materials properlyCoach and train restoration techniciansPosition Requirements:Valid driver's licenseHigh school diploma/GED (preferred)At least 1 year of experience in cleaning, restoration, or constructionIICRC certification a plus, not requiredSkills/Physical Demands/Competencies:Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsPay is based on experience and IICRC certifications. Each SERVPRO® Franchise is Independently Owned and Operated. Compensation: $17.00 - $20.00 per hour