Community Case Manager
The Salvation Army
JOB REQUIREMENTS: Job Objective: Provide client-centered support, emergency assistance, case management, referrals, and follow-up to help individuals and families move toward greater stability and self-sufficiency. Lead day-to-day Food Pantry operations and related TEFAP, food-recovery, donation, inventory, warehouse, logistics, volunteer, data/reporting, and seasonal Social Services functions. Coordinate Pathway of Hope services when the program is active. Essential Functions: This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Respond to Social Services calls, email, referrals, and walk-in requests; schedule, interview, screen, and assess individuals and families; determine eligibility and appropriate assistance within program requirements, available funding, and delegated authority. Review household income, expenses, goals, and barriers; develop practical service plans; provide emergency assistance and referrals for food, housing, shelter, utilities, transportation, health, emotional, spiritual, and other needs; and document follow-up and outcomes. Administer assigned emergency-assistance programs and the client/program components of community-based Social Services grants. Understand and follow grant requirements; verify eligibility and supporting documents; prepare payment requests. Provides direct service to clients and works collaboratively with vendors, finance, development, and leadership. Track services, outcomes, progress toward grant goals, and deadlines; maintain complete files; and provide accurate client/program data, supporting paperwork, and client success stories obtained and used with appropriate consent for applications, reports, monitoring, and closeout. Participate in local and divisional POH activities; identify and enroll appropriate families; complete required assessments, action plans, case notes, referrals, progress reviews, and outcome documentation. Submit required POH reports. Maintain current knowledge of community resources; coordinate referrals and appropriate information exchange; participate in assigned agency, partner, coalition, and program... For full info follow application link. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/FF75F21130634454
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