Senior Application Support Analyst

Department Summary The Global Banking Technology & Operations Department (“GBTO”) has worldwide responsibility for supplying Global Banking and Investor Solutions (“GBIS”) various divisions with all the IT resources necessary for them to function under competitive conditions in terms of technological standards, service quality and cost. GBTO is composed of talented professionals who every day translate ideas into action by combining the strength of our expertise in IT with a deep understanding of investment banking. Our teams are ensuring that we deliver the service our businesses need to compete and serve Société Générale's clients. Our objective is to deliver great production services in a well-controlled, high quality and cost effective way, and to deliver competitive application systems that allow GBIS to grow its business in existing and new markets, launch new products and take advantage of new opportunities when they arise. GBTO is responsible for facilitating entry to new markets, compliance with regulatory needs, growth in business volumes, and operational efficiency improvements in our overall front to back processing environment. Day-to-Day Responsibilities Responsible for applications used by traders, sales and middle office on the trading floor. Include software releases, configuration and support of all production system components and infrastructure. Support and maintain software applications, build systems, own related processes and deliver frequent releases with high quality. Troubleshoot technical or functional issues in a complex financial environment to provide timely resolution, with various applications and platforms that are global. Develop applications to automate manual operational tasks as well as build custom real-time monitoring tools and reports. Partner with global development and application support teams in New York, Chicago, Montreal, Paris, Sydney, London, Bangalore and Hong Kong. Work in follow-the-sun model. Extensive interaction is expected with traders, sales, supports and quants. Gaining in-depth exposure to both the business and technology aspects of equity & derivatives business. Technical Skills Comfortable working on UNIX / Linux (Shell Scripting, etc.) Experience working with relational and no-relational databases, good SQL skills. Experience working in Murex 3.1.X and Bloomberg is a must. Experience working in XML/XSL/MXML Understanding of the Agile and Continuous delivery. Deep understanding of the Agile and Continuous delivery (CI/CD, Jenkins, docker, kubernetes, etc) Functional Skills Experience on Cleared OTC Environment & Flow (CCPs, Clearing Brokers, Clients, Regulators etc.) Experience on Interest Rates Derivatives, FX Derivatives, Credit Derivatives and Bonds Experience on Risk Metrics (DV01, CS01, etc.) Competencies Energetic, self-directed and self-motivated, able to build and sustain long-term relationships with business and colleagues. Ability to solve problems with a keen eye for details; a strong desire to learn and contribute solutions and ideas to the team. Exceptional analytical skills, able to apply knowledge and experience to propose creative, value-driven viable solutions. Self-directed, independent and comfortable in a fast-paced, ambiguous and matrix environments. Can manage multiple tasks and use judgment to prioritize and elevate to achieve desired outcomes. Strong verbal and written communication skills. Compensation Base salary range does not include overtime pay, bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience. The role is eligible for an annual discretionary bonus and includes a competitive benefits package including 401(k) plan with company match, medical/dental/vision, and other benefits for fertility, wellness, student loans and commuters. #J-18808-Ljbffr SGS Société Générale de Surveillance SA