Dental Office Patient Care Coordinator

Job Description

Job Description

We are a 5-star google rated dental practice looking for awesome people to join us in our brand new state of the art dental office in Richmond. We are hopeful that you are a positive, experienced, self-motivated, and open-minded team player that is highly skilled in speaking with patients confidently and accurately regarding their insurance benefits and treatment necessary to return to optimal oral health. We specialize in cosmetics, implants, Invisalign, endodontics and all general dental services provided. If you have experience with digital dentistry (cerec, Itero, etc..) and Dentrix, that is a big plus! We would appreciate a person who is well versed in these areas of treatment but are happy to train the right candidate! The ideal candidate would be outgoing, thoughtful, and is comfortable making patients feel comfortable with sensitive subjects. EXPERIENCE WITH DENTRIX! Tasks include detailed insurance verifications for in and out of network policies, sending and following up on treatment pre-authorizations, assisting check-in, submitting insurance claims with proper attachments, understanding dental maximums, deductibles, and frequencies, assist with claims aging when necessary, explaining patient balances, thorough documentation, accurate treatment estimates and record keeping, ensuring doctor treatment schedule is maximized and maintained. We have a fabulous team and a fun, family friendly environment to work in. We pride ourselves on open communication and our team building! This is not just another job but a career with plenty of room for growth. Your experience and interest in learning will be valued and rewarded. We would appreciate if you could send a resume with a cover letter telling us a little bit about you, your salary requirements, and what makes you a team player. All eligible candidates will be contacted immediately for an interview.