Salesforce Senior QA Analyst

Salesforce Senior QA Analyst

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Senior QA Analyst.

We are looking for a Salesforce Senior QA Analyst with experience testing Salesforce Sales Cloud, Service Cloud, data model changes, integrations, and business process updates. The QA Analyst will be responsible for validating changes required for Salesforce to integrate with a new MDM platform and ensuring existing Salesforce functionality continues to work as expected. Key Responsibilities

• Review business and technical requirements related to Salesforce MDM integration changes.
• Create test scenarios, test cases, and test data for Sales Cloud, Service Cloud, and integration testing.
• Validate Salesforce data model changes including objects, fields, relationships, validation rules, and page layouts.
• Test API integrations between Salesforce and the new MDM system.
• Perform functional testing, regression testing, integration testing, and user acceptance testing support.
• Validate impacted Salesforce processes, including Flows, approvals, assignment rules, and automation.
• Log, track, retest, and report defects using standard defect management tools.
• Work closely with developers, business analysts, data teams, and client stakeholders.
• Support test execution reporting and provide QA status updates.
• Ensure Salesforce changes meet business requirements and quality standards.

Required Skills

• 6+ years of strong QA experience with Salesforce Sales Cloud and/or Service Cloud.
• 6+ years of experience writing test cases, test scripts, and test execution reports.
• 6+ years of experience in Salesforce objects, fields, workflows, Flows, validation rules, and user profiles.
• 6+ years experience testing integrations, APIs, and data synchronization scenarios.
• 6+ years experience performing regression testing and defect validation.
• 6+ years of experience with tools such as Jira, Azure DevOps, ALM, Zephyr, qTest, or similar.

Preferred Skills

• Strong attention to detail and communication skills.
• Experience testing MDM integrations or customer master data flows.
• Experience with API testing tools such as Postman or SoapUI.
• Exposure to test automation is a plus.

Salesforce Certification

• Salesforce Platform Dev I
• Salesforce Administrator
• Salesforce Platform App Builder

Must reside in the US

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $96,156 to $166,938. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.