Hyatt House Dallas Lincoln Park - Front Desk Supervisor

Front Desk SupervisorAs the Front Desk Supervisor, you're the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You'll guide your team with energy and enthusiasm, setting the tone for service that's not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.KEY SKILLS/RESPONSIBILITIESGuest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You're the go-to for reservations, VIP requests, and making every guest feel like a star.Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.EDUCATION & EXPERIENCEHigh School diploma or equivalent required; college coursework in a related field helpful.At least 2 to 3 years of progressive experience in a hotel or related field required.Previous supervisory experience preferred.Must have a valid driver's license.Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanPROPERTY INFORMATION:Whether traveling to Dallas for business or leisure, visitors will find Hyatt House Dallas/Lincoln Park hotel perfectly equipped with everything they need for a pleasant and productive stay. Offering all-suite accommodations ideal for extended stay guests. Our North Dallas hotel is centrally located only six-miles from Downtown Dallas and near the corporate offices of Southwest Airlines, Texas Instruments, Raytheon and ACS as well as the Dallas Convention Center. For our guest convenience, we offer our guests complimentary shuttle service within 3 miles of our Lincoln Park hotel. Our modern studio, 1 bedroom and 2 bedroom suites feature full kitchens, and separate work and living spaces. We invite guests to enjoy free breakfast each morning, and wind down at our H BAR at the end of the day with a drink and dinner options.