Accounts Receivable Specialist, Cash Application

Accounts Receivable Specialist, Cash Applications

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

The Accounts Receivable Specialist, Cash Applications is responsible for accurately processing and applying customer payments received through various payment methods, including wire transfers, ACH payments, lockbox deposits, credit card transactions, and checks. This position performs daily payment and bank report reconciliations to ensure customer accounts are updated accurately and timely while maintaining organized records and documentation. Additional responsibilities include researching account information, preparing departmental documentation, and assisting with special projects and other duties as assigned. This position follows established procedures and works collaboratively with internal teams to support efficient cash application and accounts receivable processes.

Duties and Responsibilities:

• Reconcile daily wire transfer and ACH payment reports to ensure accurate and timely posting of customer payments.
• Download, review, and process daily lockbox files, bank deposits, and credit card payment activity.
• Reconcile credit card payments to support documentation and investigate discrepancies as needed.
• Process live check payments utilizing check scanning and reader equipment.
• Accurately apply customer payments to accounts receivable records in accordance with established procedures.
• Process customer credit card transactions and maintain related documentation.
• Research account information, payment history, and supporting records to resolve payment application issues and inquiries.
• Prepare copies, reports, and other documentation to support departmental operations.
• Provide backup support for the Administrative Associate, assisting with administrative tasks during absences.
• Maintain organized records and documentation in accordance with company policies and procedures.
• Assist with special projects, process improvement initiatives, and other duties as assigned by management.

Required Skills/Abilities:

• Excellent written and verbal communication skills
• Excellent organizational time management skills
• Proficient in Microsoft Office Suite and similar software
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively before groups of customers or employees of the organization.
• Must be able to maintain effective working relationships with employees, co-workers, and managers in other departments
• Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
• Knowledge of accounts receivable principles, cash application processes, and payment posting procedures.
• Ability to accurately process and reconcile high volumes of customer payments from multiple payment sources, including ACH, wire transfers, lockbox deposits, checks, and credit card transactions.
• Strong attention to detail with the ability to identify discrepancies and ensure accuracy in financial records.
• Effective analytical and problem-solving skills to research payment issues and resolve account discrepancies.
• Ability to prioritize multiple tasks, manage competing deadlines, and maintain accuracy in a fast-paced environment.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Experience working with accounting, ERP, or accounts receivable software systems.
• Strong organizational and recordkeeping skills with the ability to maintain accurate and confidential financial information.
• Effective verbal and written communication skills with the ability to interact professionally with customers and internal business partners.
• Ability to work independently while following established procedures and guidelines.
• Ability to collaborate effectively with cross-functional teams to support accounts receivable and billing activities.
• Ability to learn new systems, processes, and technologies as business needs evolve.
• Dependable, customer-service oriented, and committed to maintaining a high level of accuracy and professionalism.

Education/Experience:

• Associate degree in Accounting, Business Administration, Finance, or a related field
• 3 - 6 years of accounts receivable, cash applications, accounting, or related financial experience or equivalent combination of education and experience.
• Experience using ERP systems and electronic payment processing platforms preferred.

Physical Requirements:

• Position is desk bound and work is performed in an office
• Prolonged periods of sitting at a desk and working on a computer
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
• Occasionally required to lift and/or move up to 25 pounds

Working Hours:

Weekdays (Monday through Friday), 7 a.m. through 4 p.m. (or variable as required).

Pay Range :

• The hourly range for this position is $27.00 - $32.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!