Restoration Project Manager (Mitigation / Mold)

Restoration Project Manager (Mitigation / Mold) – Salary + Bonus + Benefits – Overland Park, Kansas / Hybrid-working

The role

Are you ready to bring your restoration experience to a growing company that values integrity, teamwork, and accountability? Do you thrive in a fast-paced environment where every day brings a new challenge?

Phoenix exists to do projects the right way for our clients. To fit our culture, you must be self-driven, have a positive attitude, and be a team player.

The successful candidate for our Restoration Project Manager (Mitigation / Mold) position will report directly to the Mitigation Operations Manager. Primary responsibilities include assisting the Operations Manager and team on damage, tear-out, cleaning, and mold claims. This position is highly versatile and always changing.

Key Responsibilities

• Visit claim sites to assess damage, document details, prepare scopes and estimates, and upload reports within required timeframes.
• Lead damage assessments using drawings, moisture mapping, temperature readings, dehumidifier readings, and customer notes.
• Investigate cause of loss, origin, and water category to determine next steps.
• Oversee recovery, demolition, cleaning, and remediation work for drywall, carpet, flooring, trim, doors, windows, hardwood floors, cabinetry, and mold-affected materials.
• Schedule and assign claims and tasks to technicians for effective claim management.
• Monitor job progress, quality control, safety, compliance requirements, and third-party administrator metrics.
• Communicate daily with customers, the team, and management to provide updates and respond to concerns.
• Schedule close-out meetings, complete final walk-throughs, collect payments, and secure required documents and signatures.
• Recruit, lead, and train mitigation technicians.
• Support inventory, fleet maintenance, administrative tasks, and 24-hour on-call responsibilities.

About our company

Phoenix is an emergency services contractor with over 27 years of proven success. We provide 24/7 repairs and restoration services for residential and commercial clients affected by fire, water, mold, or unplanned disasters. Our team serves with purpose while demonstrating respect, ownership, loyalty, responsibility, integrity, and a positive attitude. Benefits

• Hybrid work environment: office, mobile, and cloud-based.
• Salary plus defined bonus model.
• Health, dental, vision, life, accident, disability, and critical illness coverage.
• Paid holidays, personal days, and vacation.
• Identity theft protection.
• Company truck or auto allowance, including fuel.
• Company laptop and cell phone.
• 401(k) program.
• Employee Assistance Program.
• Opportunities for professional growth and advancement.

The person

We’re looking for candidates with:

• WRT certification and knowledge of IICRC standards.
• AMRT certification preferred; relevant experience considered.
• Strong interpersonal and customer service skills.
• Clear verbal and written communication skills.
• Ability to use electronic devices, power tools, and job-related measurements.
• Punctuality, attention to detail, professionalism, and time management skills.
• High school diploma or GED required; bachelor’s degree preferred, but experience may be considered instead.
• This role involves standing, walking, bending, kneeling, climbing, driving, and lifting or carrying objects weighing 50+ pounds. Reasonable accommodations may be made for individuals with disabilities. xywuqvp

What’s next

Apply today to become part of the Phoenix team and help deliver restoration services with purpose.