Automotive Service Advisor

Job TitleJob SummaryAdvise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department. Great growth and career opportunities.ResponsibilitiesPromptly meets and greets customersDetermines the nature of customer problems; May make road test or visually inspect the vehicleCreates Repair Order Request (ROR) detailing service to be performed or merchandise to be soldObtains customer approval for service before delivering order to service personnelReviews completed repairs or services performed with customers and collects paymentMaintains cleanliness of showroom and re-stocks display as neededPerforms daily cash/sales procedures at close of business dayComplies with Company Quality Control Program, Company Safety Policy, OSHA and EPA regulationsDesired QualificationsHigh School graduate or comparable vocational trainingKnowledge of computerized sales and marketing softwareKnowledge of auto/truck tire, lubrication and maintenance issuesExperience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctionsPreferred Experience: 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.Experience as a vehicle mechanic or lubrication technicianBenefits and PerksExcellent Training and DevelopmentCompetitive CompensationFriendly Work EnvironmentTop Tier BenefitsCompensation: $18.00 - $24.00 per hourTire Pros is the nation's largest network with 600+ independent shops coast-to-coast, providing our customers with reliable automotive products and services for generations.We've built trust with our customers through our network independent and passionate dealers, each one as different as the communities they serve. Our teams make certain the vehicles they work on, keeps the promise of dependability. Whether it's a four-wheel-drive system, transmission, brakes, exhaust, heating, and air conditioning repair, our service will always be straightforward. We build relationships for the long haul. Today, we are looking for individuals who share this same level of commitment and passion for giving customers top-quality service, who will go above and beyond to meet the customer's needs.We strive to make Tire Pros not just a good place to work but an excellent place to work. We value our employees and have built a culture centered on their development and career growth. Investing in retaining the highest-caliber staff by providing a fun and friendly work environment along with excellent training, competitive compensation, and top-tier benefits.