Retail Shift Manager

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Position Summary:

This position is responsible for ensuring that the retail shops are properly merchandised, stocked and clean at all times.

Primary Duties and Responsibilities : includes but not limited to:

• Ensures that the retail shops are properly merchandised, stocked and clean at all times
• Assists with overseeing the hiring, training, scheduling, evaluation and counseling of the retail staff
• Ensures that company and departmental policies and procedures are adhered to

Secondary Duties and Responsibilities:

• Maintains accurate records of daily deliveries and transfers
• Maintains the stores standards and appearance
• Communicates customer requests

Minimum Education and Qualifications:

• High School Diploma or equivalent
• Two years of supervisory experience in a high volume retail operation

Competencies: Incumbent will master the following competencies while in this position:

• Strong written and verbal communication skills
• Strong organizational and multi-tasking skills
• Basic knowledge of Word, Excel and Outlook
• Knowledge of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment

Training Requirements:

• Knowledge of Mohegan Sun corporate and department policies and procedures
• Must attend all appropriate Human Resources Supervisor Training classes
• Knowledge of Stratton Warren, Micros and NetVu systems
• Knowledge of Ascent, EmpowerTime and Manager Self Service systems

Physical Demands and Work Environment:

• Must be able to stand for extended periods of time
• Must be able to lift up to 25 lbs.
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift:

Regular

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.