Summer 2027 Internship- Transportation Service

Service Internship

The Service Internship is designed for students eager to explore the client service and account management side of the insurance industry. Interns will provide hands-on support to our Client Service Representatives (CSRs) and Account Managers (AMs), assisting with projects and tasks that directly impact client satisfaction and team efficiency.

This internship provides a foundation in service operations, introducing interns to essential insurance processes without requiring them to master the entire AM role. You will gain exposure to real-world client service, industry tools, and professional collaboration in a supportive, growth-oriented environment.

What You'll Do

• Assist with policy and endorsement checking
• Support in preparing proposals and renewal questionnaires
• Process change requests and certificates of insurance under supervision
• Support ASR/AM in reviewing loss runs and putting them into a loss summary
• Review IFTAs and create IFTA Maps
• Learn to manage reports, review motor vehicle records, and order loss runs
• Shadow AMs and CSRs to understand how we service client accounts
• Provide general administrative and project support to the service team

Requirements

• Working towards completion of BA or BS in Business, Marketing, Insurance, or related field
• Strong Outlook, Word, and Excel skills
• Excellent verbal and written communication skills
• Excellent service orientation skills a strong interest in helping clients and supporting teammates
• Ability to work flexible hours with the capacity to work up to 40 hours per week, or part-time (MondayFriday)