Controls Service Technician

Job Description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Visit for more information and follow @Johnsoncontrols on social platforms. 

What we offer

• Competitive salary

• Paid vacation/holidays/sick time- 10 days of vacation first year

• Comprehensive benefits package including 401K, medical, dental, and vision care –  Available day one

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do

The ideal candidate will be located in Western Wisconsin, specifically between La Crosse, WI and Eau Claire, WI.

• Perform HVAC Control systems troubleshooting, installation, commissioning and preventative maintenance as it is related to mechanical, electrical, and low voltage controls components.

• Respond to service and warranty calls using Johnson Controls configuration and commissioning tools as well as a variety of hand tools including electrical testing meters and other electronic testing equipment.

• Provide front line technical and repair support through effective communications with Johnson Controls customers.

• Provide system repair and or update recommendations and assist in proposing recommendations to Johnson Controls customers.

• Be part of an expanding team of the best technicians in the industry while you build a career with a first-class global organization.

• Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service

How you will do it

• Be a dedicated member of a North America Branch team willing to learn and be responsible for system trouble shooting, repair and aftermarket services for this fast-growing business.

• Experienced in electrical and electronics troubleshooting.

• Loading Johnson Controls field and network level controller software.

• Performing commissioning and system diagnostics for all levels of system controllers as well as end

• devices (i.e. Sensors, actuators, etc.) and complete all required commissioning documentation.

• Keeps management and JCI contractor or customer informed of job progress and issues.

• Calibrates systems requiring basic electronic test equipment.

• Completes administrative tasks including time sheets, expense reports, and on-site documentation.

• Documents change and provide information for as-built documentation.

• Execute company sponsored as well as personally initiated training to ensure the highest level of knowledge and capability are maintained

• Engage with customers to fully understand their systems and needs.

• Communicates with the JCI contractor or customer upon arrival and before leaving the work site.

• Follows all safety standards and attends required safety training. High degree of employee and subcontractor safety.

• Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

• Provide quotes to support recommendations and solutions.

What we look for

• Vocational School program or an associate degree in electronics, mechanical systems, computer technology, air conditioning or similar field plus three years of industry experience in servicing electrical, electronic and/or mechanical systems in the HVAC industry.

• Understanding of HVAC systems, sequence and applications

• Demonstrated technical aptitude in mechanical and electro-mechanical fields

• Able to use hand, power tools and electrical testing equipment such as a multi meter.

• Solid knowledge base in use of personal computers.

• Attention to detail.

• Good communication and listening skills.

HIRING HOURLY RANGE: $23.08 - 34.61 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at

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