Incident Investigator

Responsibilities Assist in the review, documentation, and investigation of all allegations of abuse and neglect, reportable incidents, notable occurrences, Part 625 events and occurrences, and non‑reportable incidents. Assist with the filing of allegations of abuse and neglect, reportable incidents, notable occurrences, and Part 625 events and occurrences using the Incident Report and Management Application. Complete investigations and Investigative Reports as required. Develop and oversee completion of recommended actions and corrective action plans. Support the Director of Incident Management during non‑business hours with Incident Management responsibilities as needed. Maintain current trainings relative to the performance of incident management responsibilities and as required. Develop an understanding of the Part 624/625 Handbook, commentary, and FAQs and provide support as appropriate. Complete all other tasks relative to incident management as assigned. Staff the on‑call phone, on a rotational basis, during off‑business hours. Requirements Specific Knowledge, Skills and Abilities: Excellent organizational skills. Excellent data gathering and analytical skills. Ability to prioritize and problem solve; use good judgment, Excellent presentation and coaching skills. Must be able to adapt to various scenarios and work as a part of a team. Ability to demonstrate a high degree of self‑direction and initiative. Ability to multitask. Professional presence. Articulate; strong oral and written communication skills. Computer skills: Windows, Word, PowerPoint, Excel, and Access. Travel is required when needed. Experience and Licenses Must have a minimum of 5 years’ experience working in the ID/DD field. Two years of experience in an Incident Management role, working for an OPWDD certified provider agency or CCO required. Certification in Conducting Serious Incident Investigations (Level 1) preferred. Summary 401K Retirement Plan & Employer Matching Employer Sponsored Flexible Spending Account (FSA) Generous Paid Time Off (PTO) Package, including birthday 9 legal holidays and 8 floating holidays #J-18808-Ljbffr