National Account Manager - Mid-Atlantic Market

Mid-Atlantic Market Experience Preferred!

At Visit Tampa Bay, we combine a fun, collaborative culture with a passion for showcasing one of the nation’s most vibrant destinations. Our team enjoys competitive benefits, professional development opportunities, generous paid time off, and a supportive work environment that values innovation and work-life balance. If you're excited about using group sales knowledge and sales data to help drive tourism success, you'll find a rewarding career and great teammates here.

Responsibilities

• Manage accounts within designated market segment and work toward individual sales targets
• Have an in-depth knowledge of Tampa products to promote our diverse and culture-rich destination
• Driven to seek out new meeting and convention leads
• Manage leads and distributions of RFPs to hotel partners
• Negotiate and mediate clients' and partners' information to create accurate and winning bids
• Dynamically and confidently deliver bid presentations to prospects
• Ensure clients and partners always experience a welcoming and hospitable environment
• Use creativity to plan and execute customer FAMs, site visits, and events
• Accurately update and manage client information, correspondence, and activity in CRM

Education Experience and Qualifications

• Degree from an accredited college or university in Tourism/Hospitality preferred
• MUST have a minimum of 5 to 7 years of hotel group sales, convention center sales, or DMO group business experience, ideally in the Mid-Atlantic market
• Must possess strong communication and customer service skills
• Must be knowledgeable with presentation software programs and customer databases
• Must be organized, detail-oriented, and self-motivated
• Must be able to work on-site in the downtown Visit Tampa Bay’s office
• Have availability on some weekends and evenings
• Must be able to travel out of town 30% of time for industry events and client presentations

Compensation and Benefits

• Competitive salary is commensurate with experience
• Incentive pay for completion of goals
• 100% company-paid employee benefits: health, dental, vision, life, and disability
• HSA/FSA with Company contributions
• Company 5% matched 401(k) plan eligibility after 90-days employment
• Generous paid time off
• 10+ holidays per year
• Ongoing career training and development
• Company-paid downtown parking
• Cellphone reimbursement
• Tuition reimbursement