Billing Clerk

Job Description

Job Description

We are looking for a detail-oriented Billing Clerk to join our team in Cincinnati, Ohio in a contract-to-permanent capacity. This position plays an important role in preparing accurate invoices, addressing billing-related questions, and coordinating with internal teams to support efficient financial operations. The ideal candidate is organized, responsive, and committed to maintaining high standards of accuracy and service while handling sensitive financial information.

Responsibilities:
• Build productive partnerships with project managers, customers, vendors, and cross-functional teams to support smooth billing operations.
• Prepare and issue invoices accurately and on schedule by reviewing backup documentation and confirming billing details before submission.
• Respond promptly to billing questions and requests from internal and external stakeholders with professionalism and clarity.
• Work closely with operations and accounting personnel to help ensure invoicing is completed correctly and within required timeframes.
• Assist with month-end activities and provide support for accounts receivable tasks when needed.
• Monitor billing records and related documents to verify completeness, accuracy, and compliance with company standards.
• Investigate billing discrepancies, communicate issues to the appropriate parties, and recommend process improvements when opportunities arise.
• Safeguard confidential customer and financial information while maintaining organized and reliable records.
• Contribute to a collaborative team environment by sharing knowledge and helping coworkers manage workload demands as needed.• Experience performing billing-related duties, including invoice preparation, billing statements, and account support activities.
• Working knowledge of computerized billing systems and standard billing processes.
• Ability to research, analyze, and resolve billing questions and discrepancies with accuracy.
• Strong attention to detail and ability to review documentation thoroughly before completing billing transactions.
• Effective communication skills for working with customers, vendors, and internal departments.
• Capability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Understanding of billing collections and accounts receivable support is preferred.
• Strong attention to confidentiality when handling financial and customer information.