CLT: Customer Service Representative
WyattWorks Plumbing
Job Description
Job Description
Join the WyattWorks Family!
Looking for more than just a job? At WyattWorks, we're a family-owned company that believes great people build great businesses. We work hard, have fun, support one another, and are passionate about creating an outstanding experience for both our customers and our team. If you're positive, organized, love helping people, and thrive in a fast-paced environment, we'd love to meet you!
Location: Charlotte, NC Hours: 10:00 AM – 6:00 PM (with flexibility for earlier mornings when coverage is needed)
Primary Responsibilities
- Assist with dispatch
- Outbound consultation calls
- Customer happiness calls
- Answer inbound calls
- Customer follow-ups
- PermitsJob
- Closeouts
- Technician communication
This role is focused on improving the customer experience while providing depth to our dispatch team. If you're looking for a company where your work matters, your teammates feel like family, and you have room to grow, WyattWorks is the place for you.
Vacancy posted a month ago
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