Junior UX Researcher

Junior Researcher

Global enterprises work with Fable to make products more accessible for over one billion people who live with disabilities. Our customers include global leaders like Walmart, Slack, and Shopify. Fable was featured on the Forbes Accessibility 100 list in 2025, awarded Fast Company's Most Innovative Companies in Design, and has received accolades from global entities like the World Summit Awards and the UN-endorsed Zero Project.

Fable is looking for a Junior Researcher who is responsible for identifying accessibility and usability insights through user interviews. This role involves regularly engaging with people with disabilities and requires a candidate who is sensitive, respectful and has a strong desire to learn.

The Researcher will work closely with Fable team members to conduct research about how various digital product offerings can be improved for people with disabilities. An understanding of how various assistive technologies interact with digital products, and the web, is preferred.

The ideal candidate is excellent at independent problem-solving, is detail oriented and adaptable to the growth and changes of a dynamic work environment. Fable is a rapidly growing and busy team; the researcher must be flexible to the changing business needs of Fable.

We welcome applications from candidates located anywhere in Ontario, with preference given to those based in the Greater Toronto Area (GTA). If you feel you meet most of the qualifications outlined in this job description, we encourage you to apply!

Responsibilities

• Support and collaborate with other UX researchers on generative and evaluative research with assistive technology users on digital products (such as websites, web-apps, mobile apps and software) on behalf of Fable's customers
• Identify pain points, preferences, and behaviours surfaced in user interviews and document them in a structured note-taking tool
• Analyze and synthesize research findings to generate actionable insights
• Provide clear and timely project updates to Fable team members
• Maintain internal customer documentation and track deliverables via our project management system
• Collaborate with other Fable support teams to coordinate interviews with participants