Desktop Engineer
$65.4k - $70.57kASM Research, An Accenture Federal Services Company
The Disaster Recovery Specialist develops and maintains comprehensive disaster recovery strategies to ensure continuity of IT services supporting mission-critical systems in a highly regulated federal environment. This role leads risk and impact assessments to identify critical applications, infrastructure, and dependencies, defining recovery objectives and strategies that align with organizational resilience goals. The specialist coordinates regular exercises, tests, and plan reviews with IT and business stakeholders, capturing lessons learned and driving continuous improvement of disaster recovery capabilities while providing subject-matter guidance, training, and documentation to ensure teams understand their roles before, during, and after disruptive events.
Key Responsibilities
Develop and maintain disaster recovery plans, runbooks, and playbooks for key IT services, defining recovery time objectives (RTO), recovery point objectives (RPO), escalation paths, and communication protocols aligned with enterprise resilience requirements.
Conduct risk assessments and business impact analyses to identify critical systems, data, locations, and third-party dependencies, using findings to prioritize recovery sequencing and controls for mission-critical operations.
Coordinate and execute a structured disaster recovery testing program, including tabletop exercises, component tests, partial failover, and full failover events, documenting test results, gaps, and remediation actions to strengthen preparedness.
Partner with infrastructure, application, network, and security teams to ensure backup, replication, high-availability, and failover mechanisms are designed and operated to meet approved recovery objectives and compliance requirements.
Monitor changes to the IT environment to ensure disaster recovery documentation, configurations, and inventories remain accurate and aligned with current production architectures and operational standards.
Develop and deliver training and awareness materials so IT staff and business stakeholders understand disaster recovery procedures, roles, and decision paths under various disruption scenarios.
Ensure disaster recovery plans adhere to organizational policies, regulatory requirements, and industry frameworks, preparing evidence for audits, assessments, and leadership reviews to demonstrate compliance and readiness.
Track and report key disaster recovery metrics and readiness indicators, providing actionable recommendations to improve resilience of infrastructure, applications, and supporting processes across the enterprise.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field, or equivalent relevant experience.
4-7 years of experience in disaster recovery, business continuity, IT operations, or closely related resilience functions within complex IT environments.
Demonstrated understanding of disaster recovery principles, frameworks, and best practices, with proven experience developing and maintaining DR plans, conducting risk assessments, and performing regular testing.
Active SECRET security clearance or ability to obtain and maintain required clearance.
U.S. citizenship as required for federal contracting environment.
Excellent problem-solving, analytical, communication, and interpersonal skills with the ability to manage multiple tasks and projects effectively.
Less than 10% travel required.
Preferred Qualifications
Professional certifications related to business continuity or disaster recovery, such as Certified Business Continuity Professional (CBCP), CISSP, or similar credentials demonstrating specialized resilience knowledge.
Experience integrating disaster recovery planning with broader business continuity and incident response programs within federal or highly regulated environments.
Familiarity with disaster recovery testing tools, backup and replication platforms (such as Veeam, Commvault, or cloud-based recovery solutions), and cloud-based recovery capabilities supporting hybrid infrastructure.
Background working with federal IT policies and compliance frameworks such as NIST, FISMA, or FedRAMP in support of resilience and continuity operations.
Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$65,400 - $70,567
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
- ...Job Title Roles and Responsibilities: • Troubleshooting problems related to Desktop/Laptops, MAC, Windows operating systems and O365/M365 applications. • Troubleshooting Unified communication tools such as Teams, Zoom video call related issues. • Should be familiar...Suggested
- ...Role: L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Location: Denver, CO Mode: 100% On-Site ( Mon - Friday) Primary Responsibilities Will Include: • Provide exceptional end user support at the desktop level • Maintains, analyzes...SuggestedFull timeWork experience placementWork at office
$71.25k - $82.5k
The RE/MAX, LLC Enterprise Support Department seeks a highly motivated and experienced Desktop Engineer II to support, configure, and administer critical systems and applications for our staff. The role will require you to maintain, establish, and promote excellent working...SuggestedWork experience placementRemote work$75k - $85k
Ledgent Technology in Littleton, Colorado, is seeking a Desktop and Microsoft Office 365 Administrator. The successful candidate will design, administer, and support the Company's Desktop and O365 infrastructure. Candidates must have 5+ years of experience and a Bachelor...SuggestedWork at office$71.25k - $82.5k
A leading real estate organization based in Denver is seeking a motivated Desktop Engineer II. The role focuses on supporting and maintaining critical systems for staff, requiring expertise in troubleshooting, user management, and IT security practices. Ideal candidates...SuggestedRemote job- ...HiSET or TASC Certificate Experience Requirement: Five (5) years of Information Technology experience performing user support desktop, legacy systems, and/or Information Technology communication systems Education/Experience Equivalency: Additional appropriate...
- ...Role : Desktop Support Technician Location : Colorado - Fully Remote - Need locals to Colorado Job Description: Provide Tier I and II support for a wide range of enterprise and agency IT service offerings. Effectively and efficiently resolves incoming...Local areaRemote work
$20 - $23.5 per hour
...want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Desktop Services Technician / Customer Support to join their team in Englewood, Colorado (US-CO), United States (US). Job Description:...Work at officeRemote workFlexible hours- Overview Client located in Englewood, Colorado (Meridian Office Park) is seeking a Desktop Support Technician for a contract position. This person will provide IT support to internal users. Responsibilities Desktop / service desk skills - troubleshooting issues regarding...Contract workWork at office
- ...to 5pm. Scope of Work Imaging and Deployment of Computers: Preparing desk‑facing devices (including but not limited to laptops, desktops, phones, and printers) using OIT standard methods. Also, the installation of software, drivers, and updates before deploying the device...Contract workFor contractorsWork at officeMonday to FridayShift work1 day per week
$19.29 - $30 per hour
...diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors Assemble custom computers sold by our expert build-your-own (BYO) sales team Understand...Hourly payFull timeFlexible hoursShift workNight shiftDay shift- ...duties. Communicate in a personable, positive, and friendly style. Skills & Experience: ~3 - 5 years of experience in a desktop support role. ~ Windows 10 configurations and support experience on multiple hardware platforms. ~ Knowledge of Microsoft...Work experience placementWork at officeLocal areaRemote work
- ...of 5 years of hands-on experience working with Azure Virtual Desktops. Minimum of 5 years of experience as an Endpoint Operations... ...knowledge of the ITIL framework. Expert End Point Protection Engineering. Experience with Windows 10/11, Active Directory Structure,...
$20 - $25 per hour
...Geek Squad and UBreakFix will work well. Certifications: CompTIA A+, Network+ preferred but not required. Technical Skills Desktop support (Windows 11) Office 365 Ticketing systems (ServiceNow experience preferred) Laptop imaging Additional Requirements...Contract workTemporary workWork at officeRemote work$18 - $20 per hour
Hello! ABBTECH Professional Resources and our partner Dell, are looking for 4 Computer Technicians for a project in Denver, CO. If you or someone you know is interested, please apply with your most updated resume and will follow up with you to make this a smooth...Full timeTemporary workAfternoon shift$61.9k - $141k
...exceptional customer support makes you an integral part of delivering reliable engineering solutions.Booz Allen is seeking a skilled Windows systems administrator with experience supporting enterprise desktop and server environments to join our team. In this role, you will draw...Full timeContract workPart timeWork at officeLocal areaRemote work$95.9k - $178.1k
...Additionally, you will ensure all enterprise assets and software are properly tracked, controlled, and audit-ready.Working alongside engineers, cybersecurity professionals, and program stakeholders, you will lead system integration, upgrades, and sustainment activities....Full timeTemporary workWork experience placementCasual workFlexible hours- ...Description Job Description Provide daily technical support to Faculty, Staff and Students in K-12 campus environment. Typical desktop support calls along with providing assistance with Google Classroom tools, Chromebooks, Windows and Mac based Lab and student devices...
$68.9k - $131.1k
...and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and...Temporary workWork experience placementWork at officeRemote workFlexible hours$104.6k - $162.3k
About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way...Full timeWork experience placementWork at officeLocal area$88.4k - $154.7k
In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth...- ..., and Federal Civilian customers. Rampant is an Equal Opportunity Employer. Job Summary: We are seeking a skilled Systems Engineer to support and advance our IT infrastructure, with a primary focus on RHEL-based Linux systems and a strategic transition to Kubernetes...Full timeContract workImmediate start
- Virtual Service Operations is seeking a Desktop Support professional in Aurora, CO to support our client’s workstation environment. The role requires hands-on troubleshooting, imaging, and managing rapid IT requests onsite. The ideal candidate has 5+ years in desktop support...Contract work
- NTT DATA North America seeks a Desktop Services Technician for the Englewood, CO area to support CommonSpirit Health engagements. Responsibilities include imaging devices, prepping shipments, and helping remote users with initial login access, all delivered with courteous...Work at officeRemote work
- A technology consulting firm is seeking a Desktop Support Technician for a contract position in Englewood, Colorado. This role involves providing IT support to internal users, including troubleshooting issues related to laptops, desktops, connectivity, and peripherals....Contract work
- Company DescriptionSatincorp ( is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner, SAP Services Partner & IBM Certified enterprise.We guarantee you the best rate for your skills...Contract work
$118k - $160k
Position: Systems Administrator Lead Location: 8100 Shaffer Parkway Unit #100 Littleton, CO Job Id: 3185 # of Openings: 1 Where dreams and reality collide and the output is, out of this world. At...Permanent employmentWork at officeLocal area$119k - $198.9k
Position Summary Salesforce Senior Consultant, Functional Transformation Our Deloitte Customer team empowers organizations to build deeper relationships with customers. This includes supporting their marketing, sales, and service organizations. Post sales activities...Local areaVisa sponsorship$82.7k - $173.9k
...understanding. Looking for candidates with some variety of the skills listed below.Responsibilities:Workstation and Server support:Local Linux Desktop supportSupport local and remote “Cloud-in-a-box” infrastructure (Nutanix)Comfortable with hardware deployments and...Contract workWork experience placementLocal areaRemote workFlexible hours- ...Roles & Responsibilities: Perform Service Operations and support Service Transition activities for IT infrastructure to include desktop computers, thin clients, servers, telephones, cabling, and administration Maintain current technical knowledge to resolve complex...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Engineer. Be the first to apply!
- IT desktop support engineer Denver, CO
- desktop deployment technician Denver, CO
- desktop support engineer Denver, CO
- desktop engineer Denver, CO
- desktop support technician Denver, CO
- IT desktop support engineer
- desktop deployment technician
- entry level desktop support engineer
- sccm desktop engineer
- desktop support engineer




