H&M Sales Advisor- Westfield Galleria at Roseville

As a Sales Advisor , you will provide excellent customer service, welcome and guide customers through the store, actively sell our products, and support them with fashion and product knowledge. The role also involves garment refill & care, visual merchandising, and maintaining a clean sales floor. Responsibilities Provide excellent customer service, welcoming and guiding customers Engage in conversations with customers to provide support and information Guide customers through fashion trends, stories, and products across the store Effectively promote and sell our products Activate the Customer Loyalty App (Hello Member) and promote sustainability initiatives Represent yourself and the H&M brand positively Support commercial and operational actions to reach sales targets with store management Stay up‑to‑date with fashion trends, brands, competitors, and influencers Share retail operations knowledge and provide feedback with colleagues Complete the garment cycle from unpacking to steaming and ensure garment care Operate fitting rooms and checkout areas according to best practices Maintain a clean and tidy sales floor and back‑of‑house areas Present merchandise, create attractive displays, and follow visual & commercial guidelines Maintain good stock levels with replenishment routines Support OMNI services, in‑store tech tools, opening, and closing of the store Follow all health & safety guidelines and legal requirements Qualifications Passionate about fashion and providing a great customer experience Strong communication, creativity, curiosity, motivation, flexibility, decisiveness, and action‑orientation Experience in a dynamic retail or customer‑service environment, preferably with sales experience Ability to work collaboratively and thrive in a fast‑paced environment Benefits Inclusive workplace that values diverse backgrounds Access to employee discount cards for H&M and partner brands Participation in incentive and development programs Comprehensive benefits including health insurance, wellness and family support, retirement plan, paid leave, and community days EEOC Code: SLS Compensation: $17.50 per hour (Hourly, Non‑Exempt) Equal Opportunity: We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance, please contact us through Ask a Question. #J-18808-Ljbffr H&M