Central Cycle Count Specialist

Job Title Central Cycle Count Specialist Department Grocery FLSA Status Non-Exempt General Function Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director; Store Manager, Assistant Managers of GM, Perishables, and Store Operations; Service Managers. Positions that Report to you: None. Primary Duties and Responsibilities Maintains a positive attitude and creates an atmosphere of friendliness and fun through flexibility and teamwork. Generates a friendly atmosphere by encouraging employees to greet and speak to customers, providing prompt, courteous and efficient service, and setting a good example. Maintains department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Provides prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in all customer interactions. Smiles and greets customers, learns their names, and addresses them by name whenever possible. Assists customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, noting and passing suggestions or requests, and performing other tasks to enhance the shopping experience. Assists store management with gross profit analysis and other management reporting functions. Ensures inventory information is accurate for monthly inventory. Utilizes product management software to minimize out-of-stocks and maintain correct item parameters and signage to maximize sales and profits. Ensures advertised, EDLP, and RDA items are priced and signed correctly and that sufficient quantities are ordered. Maintains special buys to ensure accuracy of parameters in product management applications. Performs inventory and pricing verification in accordance with Hy-Vee policy. Works with upper management to determine product placement for new items and resets for timely presentation. Ensures obsolete and discontinued inventory is reduced for quick sale. Monitors excess inventory and works with store management to minimize. Monitors and reports on damage/unsaleables and implements solutions to reduce them. Edits and transmits replenishment and ad orders. Ensures price changes and product information changes for all items are completed in a timely manner. Assists department managers with questions concerning product management in their department. Works with DSD vendors, checks in and balances vendor invoices. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities Assists in other areas of store as needed. Performs other job related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions. Ability to do arithmetic calculations involving fractions, decimals, and percentages. Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people. Education and Experience High school or equivalent experience. Strong basic math skills necessary. Over six months to one year of similar or related experience. Physical Requirements Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally. Visual requirements: vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. Must be able to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions. Working Conditions This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines. Equipment Used to Perform Job Windows based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products. Financial Responsibility Responsible for company assets including equipment and merchandise. Contacts Has daily contact with customers, suppliers/vendors and with the general public. Confidentiality Has access to confidential information including store inventory information, item costs, and margins. Employment Requirements Employment is contingent upon the successful completion of a pre employment drug screen. #J-18808-Ljbffr