Business Operations & Marketing Strategy Lead

Job Description

Job Description

Team Red Dog is hiring a Business Operations & Marketing Strategy Lead for our client, a global technology leader and AI-driven technology organization. In this highly visible, remote (with occasional travel to Redmond), you will drive operational excellence across a sophisticated B2B digital marketing organization by leading business operations, optimizing cross-functional processes, and enabling scalable Account-Based Marketing (ABM) programs. You'll partner with senior leaders to improve business planning, executive communications, AI-powered automation, reporting, and governance while helping shape the operating model behind commercial web, email, paid media, and customer journey experiences. This is an exceptional opportunity for a strategic operator who combines business operations, digital marketing, program management, and AI-enabled process optimization to deliver measurable business impact.

Top Required Skills (Must Haves):

1. B2B Digital Marketing & Marketing Operations – 5+ years of experience supporting commercial web marketing, campaign landing pages, customer journey programs, ABM initiatives, or content workflows while partnering across marketing, analytics, and delivery teams.
2. Business Operations, Program Management & Process Optimization – 5+ years leading cross-functional initiatives, documenting scalable business processes, improving operational efficiency, driving governance, and supporting executive business planning and rhythm of business activities.
3. Operational Tools, Reporting & AI-Enabled Productivity – 3+ years utilizing Microsoft Teams, SharePoint, Excel, Power BI, ClickUp, Asana, Smartsheet, or similar platforms to manage workflows, develop reporting, improve collaboration, and leverage AI or automation to increase operational efficiency.

Opportunity Overview:

This role offers the opportunity to influence how a large-scale commercial digital marketing organization operates and scales. Working directly with senior leadership, you'll build the operational infrastructure that enables high-performing marketing teams by improving business processes, driving strategic planning, developing executive communications, and introducing AI-powered automation that streamlines execution. Your work will directly impact how digital marketing initiatives are planned, measured, and delivered across multiple customer touchpoints.

How you will make an impact:

• Design, implement, and continuously improve scalable business processes that support marketing execution, planning, and operational excellence.
• Lead cross-functional process improvement initiatives that increase efficiency through automation, standardization, and AI-enabled solutions.
• Develop and maintain operational documentation, playbooks, governance models, and training resources to improve consistency across teams.
• Manage operational tools and collaboration environments including Microsoft Teams, SharePoint, and project management platforms.
• Partner with executive leadership on annual planning, quarterly business reviews, budgeting, headcount planning, and strategic initiatives.
• Own the rhythm of business calendar, including executive reviews, QBRs, MBRs, leadership updates, and strategic communications.
• Develop executive-ready presentations, business updates, KPI reporting, and performance dashboards.
• Monitor KPIs, OKRs, strategic initiatives, and business performance using data-driven insights and AI-powered analytics.
• Coordinate cross-functional stakeholders across digital marketing, analytics, customer journey management, web experiences, and delivery teams.
• Identify operational risks, improve governance, and drive adoption of standardized business processes.
• Support vendor management, contract administration, compliance activities, and operational planning.
• Evaluate emerging AI solutions that improve business operations, decision-making, and marketing effectiveness.

The expertise you bring:

• Bachelor's degree in Business, Marketing, Communications, Journalism, Human-Centered Design, or a related field (or equivalent experience).
• 8+ years of experience in business operations, marketing operations, program management, or executive business management.
• 3-5+ years of hands-on B2B digital marketing experience supporting commercial marketing initiatives.
• Experience supporting web marketing operations, customer journey programs, campaign execution, or Account-Based Marketing (ABM).
• Strong experience leading complex cross-functional initiatives without direct authority.
• Demonstrated success improving operational processes, governance, documentation, and workflow management.
• Experience developing executive communications, strategic planning materials, and leadership reporting.
• Advanced proficiency with Microsoft Teams, SharePoint, Excel, Power BI, and project management platforms such as ClickUp, Asana, or Smartsheet.
• Experience leveraging AI tools, automation, and analytics to improve operational efficiency.
• Strong analytical, organizational, communication, and stakeholder management skills.
• Ability to thrive in fast-paced, matrixed enterprise environments with shifting priorities.
• Experience with marketing automation platforms such as Marketo or HubSpot and CRM platforms such as Salesforce is preferred.
• Lean Six Sigma, PMP certification, or an MBA is a plus.

What makes a candidate highly successful in this role:

Successful candidates combine strategic business operations expertise with hands-on digital marketing experience and exceptional cross-functional leadership skills. They have a proven history of improving operational processes, supporting executive leadership, driving business planning, and influencing stakeholders across large organizations without direct authority. Candidates who stand out bring experience in B2B digital marketing, commercial web operations, Account-Based Marketing, AI-enabled automation, and executive communications, while demonstrating the ability to build scalable operational frameworks that improve execution across multiple teams.

Why Work with Team Red Dog?

At Team Red Dog, people are at the heart of everything we do. Our commitment to personalized service and our deep experience in matching talented professionals with meaningful roles at some of the world's most inspiring companies is what sets us apart. We take the time to understand your unique skills, strengths, and passions—because we believe your career should reflect who you are.

Whether you're looking to grow, pivot, or simply find a place where your work truly matters, we offer opportunities that empower you to make a positive impact. With excellent benefits, a supportive team, and a role where you can thrive while doing what you love, we're here to help you take the next step with confidence. Join us—and discover what it means to be genuinely valued in your career.

Generous benefits package for qualified employees includes:

• Health insurance (medical, dental, vision, and life)
• Employer-matched 401K plan
• Paid time off
• Paid holidays

Estimated Start Date: Immediately

Location: Primarily Remote (U.S.) with approximately 1 monthly or bi-monthly onsite meeting in Redmond, Washington

Job #: 2567

Job Type and Estimated Duration: W2 contract opportunity through June 30, 2027, with the potential to extend up to 18 months total, subject to performance, budget, and client discretion.

Rate: $11,250 - $12,500 per month

Team Red Dog is committed to providing equal opportunities to everyone, regardless of race, ethnicity, gender, age, religion, sexual orientation, disability, or any other characteristic. If you need accommodation during the recruitment process, reach out to View email address on us.fitly.work, and we will work to ensure an accessible experience. We strictly adhere to federal, state, and local laws to maintain a workplace free from discrimination and harassment.

We offer competitive compensation aligned with U.S. industry standards, and our final offer will reflect the candidate's location, job-specific skills, experience, and knowledge.

• All applicants must be authorized to work in the U.S. without the need for sponsorship.
• Team Red Dog is an E-Verify employer.
• Employment is contingent upon the successful completion of a reference and background check.
• Please no solicitations from C2C or recruiting firms.