Chargeback Analyst
VBeyond
Must Have:
- At least 2 years of Chargeback experience in Merchant Dispute
- Customer service experience
- Strong data analysis and investigative reporting skills
- Experience with Salesforce and Zendesk (CRM/case management systems used by the team)
- Chargeback experience in Issuing Dispute
- Experience with QuickBase (used as the dispute management system)
- Familiarity with Google Sheets and Smart Sheets
- Familiarity with Claude/AI tooling
- Prior experience at a similar payment processor or card network company (hiring manager referenced companies such as FIS (Fidelity National Information Services), Marqeta, Adyen, ComData and comparable dispute processors.)
Vacancy posted 1 day ago
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