Chargeback Analyst

VBeyond

Draper, UT

Must Have:

At least 2 years of Chargeback experience in Merchant Dispute
Customer service experience
Strong data analysis and investigative reporting skills

Nice to Have:

Experience with Salesforce and Zendesk (CRM/case management systems used by the team)
Chargeback experience in Issuing Dispute
Experience with QuickBase (used as the dispute management system)
Familiarity with Google Sheets and Smart Sheets
Familiarity with Claude/AI tooling
Prior experience at a similar payment processor or card network company (hiring manager referenced companies such as FIS (Fidelity National Information Services), Marqeta, Adyen, ComData and comparable dispute processors.)

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Vacancy posted 2 days ago

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