Bilingual Receptionist (Fall River)

Front Desk Receptionist

Dental Dreams in Fall River, MA, is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. The ideal candidate will be bilingual (Spanish or Portuguese), with excellent customer service and phone skills. Previous dental/healthcare experience is preferred.

Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits:

• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Responsibilities:

• Maintain a high level of customer service at all times
• Work as part of a team with an emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications:

• Minimum one year of experience in a recent job. - Required
• Customer Service experience
• Receptionist Experience
• Bilingual (Spanish or Portuguese) - Preferred!

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.