Administrative Front Desk Specialist
Bee Bare By Jennah
Job Description
Job Description
Now Hiring: Administrative Front Desk Specialist
Location: Granby Street, Norfolk, VA
Company: Bee Bare By Jennah LLC
Position Type: Part-Time
Shift Schedule
- Thursday: 2:00 PM – 7:00 PM
- Friday: 2:00 PM – 7:00 PM
- Saturday: 9:30 AM – 7:00 PM
About Us
Bee Bare By Jennah LLC is a waxing salon located in the heart of Norfolk’s Granby Street district. We specialize in advanced body waxing, brow care, skincare, and lash services, delivering a welcoming, and empowering experience for every client who walks through our doors. We are looking for a polished, highly organized, and warm Administrative Front Desk Specialist to be the welcoming face and heartbeat of our front desk operations.
Position Overview
As our Administrative Front Desk Specialist, you will serve as the primary point of contact for our guests, managing daily front-of-house operations with grace, efficiency, and exceptional professionalism during our peak operating shifts. You will work closely with our administrative and management team to ensure a seamless, flow from the moment a client books an appointment to the moment they leave.
Key Responsibilities
- Client Experience: Greet every client warmly upon arrival, manage check-ins, offer hospitality, and ensure a serene salon atmosphere.
- Scheduling & Bookings: Uphold policlies, Manage appointment scheduling, walk-ins, rescheduling, and digital booking inquiries with high accuracy.
- Communications: Handle incoming phone calls, emails, and social media direct messages professionally, providing clear information regarding services, pricing, and salon policies.
- Front Desk Operations: Oversee retail and product displays, and handle daily transactions, check-outs, and deposit/retainer processing.
- Facility Maintenance & Cleanliness: Maintain impeccably high standards of cleanliness across the front lobby, hallways, and client restroom to ensure an immaculate environment at all times.
- Administrative Support: Assist management and administrative team members with client intake forms, daily reporting, and promotional coordination as needed.
Qualifications & Requirements
- Experience: Previous experience in customer service, hospitality, a luxury salon, or a high-end retail environment is strongly preferred.
- Availability: Must be reliably available to work our required weekly shifts: Thursdays (2:00 PM–7:00 PM), Fridays (2:00 PM–7:00 PM), and Saturdays (9:30 AM–7:00 PM).
- Presentation & Demeanor: A polished, professional appearance with a warm, energetic, and approachable personality.
- Communication Skills: Outstanding verbal and written communication skills with a strong attention to detail.
- Tech Savviness: Comfortable navigating modern booking software, point-of-sale (POS) systems, and social media platforms.
- Reliability: Punctual, dependable, and capable of multi-tasking gracefully in a fast-paced luxury environment.
What We Offer
- Competitive hourly pay
- Exclusive employee discounts on salon services and retail products.
- A supportive, creative, and empowering team culture dedicated to growth.
How to Apply
If you are passionate about the beauty industry, customer care, and delivering exceptional experiences during our core operating hours, we would love to meet you!
Please submit your resume along with a brief note about why you would be a great fit for the Bee Bare By Jennah team as our new Administrative Front Desk Specialist.
\nCompany DescriptionBee Bare By Jennah LLC is a hospitality-forward waxing salon led by Jennah, a proud woman entrepreneur with 15 years of esthetics experience and a decade of salon ownership expertise. We specialize in full-body waxing, expert eyebrow shaping, and a curated line of body care retail products. Our hallmark is exceptional customer service and an ongoing commitment to delivering high-quality treatments to both new and returning clients.
Our mission is to help every individual who walks through our doors feel authentic and empowered by embracing her natural beauty. We strive to shift beauty culture toward creativity, artistry, consistency and compassionate care, extending that same care to our team as we cultivate a welcoming, community-centered environment.
Company Description
Bee Bare By Jennah LLC is a hospitality-forward waxing salon led by Jennah, a proud woman entrepreneur with 15 years of esthetics experience and a decade of salon ownership expertise. We specialize in full-body waxing, expert eyebrow shaping, and a curated line of body care retail products. Our hallmark is exceptional customer service and an ongoing commitment to delivering high-quality treatments to both new and returning clients.\n\nOur mission is to help every individual who walks through our doors feel authentic and empowered by embracing her natural beauty. We strive to shift beauty culture toward creativity, artistry, consistency and compassionate care, extending that same care to our team as we cultivate a welcoming, community-centered environment.
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