Marcus by Goldman Sachs, Money Movement & Reconciliation - Specialist | Draper, UT

Back Office Money Movement And Reconciliation SpecialistMarcus by Goldman Sachs operates as the online consumer banking business of Goldman Sachs, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' 150+ years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers.As a Back Office Money Movement and Reconciliation Specialist, you will oversee cash flow processes, including wires, ACH, checks, and internal transfers. You will play a key role in ensuring timely task completion, identifying areas for enhancement, and effectively escalating any discrepancies or issues. This involves checking payments, matching them to general ledgers, and resolving payment-related issues in collaboration with other departments.Responsibilities:Understand basic banking concepts with an emphasis on cash flows of money movement processes: incoming/outgoing wires, outgoing ACH, outgoing checks, internal transfers, and suspense breaksPerform thorough checks of payments and reconcile them against general ledgers, promptly escalating and resolving any identified discrepanciesInteract effectively with various firm-wide stakeholders, including Risk, Compliance, Legal, Treasury, and Technology, to resolve payment issues and implement improvementsComplete assigned casework, manage queues, and generate reports within specified Service Level Agreements (SLAs)Escalate critical issues timely and confidently communicate with upper management regarding tasks, processes, and potential improvements.Qualifications:Strong customer service experience with excellent verbal and written communication skillsBasic understanding of banking operations, including check payments, wires and ACHStrong analytical, problem-solving, and organizational skills with a risk and control mindset, consistently taking ownership and accountability for tasks and projectsSelf-motivated, detail-oriented, and flexible, capable of prioritizing tasks and performing effectively under pressure in a team environment, including adapting to occasional overtimeHigh School DiplomaPreferred Qualifications:Prior experience in banking, payment, wire transfers, or cash movement within an operational or banking environmentJob Shift:Operating hours are Monday to Friday, between 8:00 AM and 8:30 PM CT. Your specific shift will vary within these hours. Weekend availability may be required in the future.Location:Openings are available in Richardson, TX, and Draper, UT. This role operates under a hybrid working model, requiring three days per week in the office. Full office attendance may be required in the future.