Administrative Support Assistant 2

Salary : $36,691.20 - $53,393.60 Annually
Location : Des Moines - 50315 - Polk County, IA
Job Type: Full-time
Job Number: 27-00290
Agency: 225 Corrections - Community Based Corrections - Des Moines
Opening Date: 07/29/2026
Closing Date: 8/9/2026 11:59 PM Central
LinkedIn Tag: #LI-POST
Point of Contact: View email address on click.appcast.io


Job Description
Do you enjoy helping others and want to make a significant impact in what you do? If yes, look no further! Fifth District, Department of Corrections is seeking a highly motivated, skilled Administrative Support Assistant 2 (Secretary) located in Des Moines.
What You'll Do
As an Administrative Support Assistant 2 in this position, you will:

• Provide administrative support and assistance to Probation/Parole officers and other staff.
• Provide customer service to clients and guests with questions both in person and on the phone.
• Enter client and case information into database.
• Process payments for program services.
• Access databases for criminal history and court orders.

What We're Seeking
The successful candidate for this position is a motivated, organized, and detail-focused individual.


Desired skills and abilities include:

• Self-driven
• Flexible and open to change
• Ability to maintain confidentiality
• Attention to detail
• Strong organizational skills
• Ability to collaborate
• Positive attitude

What We Offer
We have a competitive total compensation package for all our full-time employees, including:

• Hourly pay ranging from $17.64 to $25.67, depending on experience
• Comprehensive benefits package, including health, dental, vision, long term disability, and life insurance
• Iowa Public Employee Retirement System (IPERS) Retirement Package
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Opportunities for professional development
• Retirement Investors Club (Employer Sponsored Retirement Plan with employer match)
• Employee Assistance Program for support when you need it most
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit

Minimum Qualification Requirements


Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. One year of full-time work experience in general office, clerical, data entry/processing, or related work.
2. A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

For more information click on this

Additional Qualification Requirements


Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.
Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyGain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!
01


Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.
• No

02



PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03


Do you have one year of full-time work experience in general office, clerical, data entry/processing, or related work?

• Yes
• No

04


Do you have a total of one year of education and/or full-time work experience in general office, clerical, data entry/processing, or related work? Thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• Yes - I have a total of one year of education and/or full-time work experience in general office, clerical, data entry/processing, or related work
• No - I do not have a total of one year of education and/or full-time work experience in general office, clerical, data entry/processing, or related work

05


Are you a current permanent State of Iowa executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1?

• I am a current permanent State of Iowa executive branch employee AND have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1
• I am NOT a current permanent State of Iowa executive branch employee
• I am a current permanent State of Iowa executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1

06


Which best describes your education? (if multiple responses apply for you, please choose the one that has the higher points)

• Master's Degree (or higher)
• Bachelor's Degree
• Associate's Degree
• High school diploma or GED

07


How many years of full-time work experience do you have in a related field such as Social Work, Counseling, Criminal Justice, Law Enforcement, or Human Services?

• Ten or more years
• Seven to less than ten years
• Three to less than seven years
• One to less than three years
• Less than one year

08


How many years of full-time experience do you have working directly with the ICON (Iowa Corrections Offender Network) system?

• Ten or more years
• Seven to less than ten years
• Three to less than seven years
• One to less than three years
• Less than one year

09


How many years of full-time experience do you have working directly with the ICIS (Iowa Courts Online) system?

• Ten or more years
• Seven to less than ten years
• Three to less than seven years
• One to less than three years
• Less than one year

10


Are you currently a Department of Corrections Employee?

• Yes
• No

11


Are you bilingual?

• Yes
• No

12


Have you ever been involuntarily terminated?

• Yes
• No

13


Have you received a disciplinary written reprimand or suspension in the past year

• Yes
• No

Required Question