Patrol Officer II

Patrol Officer IIThe Patrol Officer II maintains safety, enforces University rules and regulations, and protects life and property within the University community under general supervision. Acts as the first responder to campus emergencies and initiates appropriate emergency response procedures as needed. Responds to reports of Villanova policy violations, crimes, suspicious circumstances, and other general calls for service and prepares detailed written reports of activities. Conducts proactive patrol of University buildings, facilities, property, and other assets. Works collaboratively with other University departments as well as external agencies in resolving incidents. Interacts with Villanova community members in a professional and positive manner employing effective community service-oriented techniques and tactics. Assists in providing a safe and secure environment for University community members to work, live, and pursue their academic goals and objectives. Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University's mission and values.Duties and Responsibilities: Performs preventative patrol. Uses judgment to patrol areas of potential University policy violations and criminal activity; prioritizes patrol pattern. Staffs fixed post positions in relief of gate officers. Responds to emergency incidents, including medical emergencies, fire alarms, and burglary alarms; assumes control of scenes prior to the arrival of a supervisor or VU police officer. Conducts preliminary investigations of policy violations, and/or potential criminal incidents; assesses persons under the influence of drugs and/or alcohol, and other general calls for assistance; prepares clear and concise initial incident reports. Lock and unlock buildings and classrooms according to established schedules. Assist members of the University community in conducting access to buildings and rooms, vehicle lockouts, jump starts and courtesy transports. Enforces campus parking regulations; checks for valid vehicular parking stickers and permits. Issues tickets as needed or directed; alerts supervisors to traffic hazards or violations that could result in a vehicle being towed and/or booted. Assists in the emergency evacuation of buildings or areas. Staffs special event assignments, including athletic competitions, homecoming and commencement activities. Maintains crowd control and provides instructions and directions to event attendees and staff. Testifies in campus judicial and criminal hearings as required. Acts as an information resource for visitors and community members; keeps abreast of departmental and university activities. Employs effective community service-oriented techniques, ensuring positive and professional interactions are maintained with Villanova University community members. Routinely interacts with residence assistants (RA) and other University faculty, staff, and students during normal patrol; sharing crime prevention information and valuable safety and security techniques. Regularly attends training and participates in Departmental meetings. Assumes an active role in University and Departmental quality improvement efforts. Performs other duties as assigned.Minimum Qualifications: High School Diploma or equivalent. At least one year of experience in a security, police, EMS or fire setting, preferably in a college or university environment. Comparable duties in the military accepted. Must possess valid driver's license and must be an approved University driver in accordance with the University's Motor Vehicle Record Policy for Drivers of University Vehicles. Understanding of written instructions. Excellent report writing ability. Good keyboarding and general computer skills. Effective verbal communication skills. Excellent problem-solving, decision-making, and judgment skills are required. Ability to effectively interact with members of the University community, including people from diverse ethnic, cultural, and religious backgrounds. Strong service orientation.Preferred Qualifications: Medical Technician preferred. Knowledge of safety and security practices in a college setting. Knowledge of basic investigative techniques. Understanding of emergency response procedures, including, but not limited to basic first aid & CPR, knowledge of emergency evacuation procedures, as well as principles of Incident Command System (ICS) and National Incident Management System (NIMS). Knowledge of emergency medical procedures.Physical Requirements and/or Unusual Work Hours: In addition to the duties and responsibilities outlined in this job description, all Public Safety Officers must be flexible to adjust to business demands which may require accepting other duties and responsibilities. As the first point of contact in many dealings with students, parents, faculty, staff and/or the community at large, all Public Safety Personnel must be willing to fulfill the mission of the department and of the University. Tools, machinery and equipment used: Patrol vehicle, computer, fire extinguisher, digital camera, two-way radio, PC and laptop computer, automatic external defibrillator. Environmental conditions: Work in outdoor as well as indoor venues year-round. At times, environmental conditions are poor in terms of exposure to weather or extreme heat or cold during normal shifts, as well as during special details and events. Physical requirements: Must be willing to work overtime details as needed or assigned. Ability to work around-the-clock shiftwork. Walking/standing for extended periods of time (up to 16 hours per day); Both gross and fine motor skills are needed, as well as visual, hearing, speaking, touching, tasting, and sensory skills.