Broker Account Manager - Field Remote - Bakersfield, CA

Position Summary The Broker Account Manager is responsible for the sales and growth of the broker channel and reports to the Vice President of Sales. This field‑remote position is based in Bakersfield or Tulare, Kern or Kings Counties in California. Responsibilities Increase sales and meet or exceed sales expectations through existing active relationships. Build new selling relationships in existing markets and expansion markets to grow the broker sales channel. Manage provider relationships and assign agents to partner with Medical Groups/IPA’s for growth. Oversee agent sales and product training including webinars for new agents, lock‑in refresher trainings, and Open Enrollment recertification training. Assist with broker support channels including customer service calls and email inquiries. Oversee interactions with external agents including commissions, discrepancies, enrollment kit fulfillment, certification and contracting/appointment requirements. Ensure CMS compliance with all sales, enrollment processes and events. Oversee compliance at all times to include secret shopping and ride‑along audits. Provide fair and objective documentation on corrective action plans and/or performance appraisals as directed by company policies and procedures. Provide effective and objective communication to keep managing relationships apprised of any updates and/or changes within the department, CMS guidelines, company policies and procedures while maintaining strong morale. Attend all mandatory management administrative, educational and/or training courses. Other duties as assigned. Job Requirements Minimum 2 years of general sales / marketing strategy experience. Preferred: Medicare knowledge and/or health insurance background. High School Diploma or GED required; bachelor's degree or four years additional experience in lieu of education. MBA preferred. Effective written and oral communication skills; ability to establish and maintain constructive relationships with diverse members, management, employees, and vendors. Strong knowledge and understanding of the CMS Marketing Guidelines. Must have reliable means of transportation to attend all sales activities and appointments. Extremely organized, detail‑driven and a self‑starter. Innovator and effective leader with the ability to motivate direct team, community affiliates and provider relationships. Excellent public speaking and presentation skills. Mathematical skills: ability to perform calculations and simple statistics. Reasoning skills: ability to prioritize multiple tasks; advanced problem‑solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution. Problem‑solving skills: effective problem solving, organizational and time‑management skills; ability to work in a fast‑paced environment. Report analysis skills: comprehend and analyze statistical reports. Licensure Required: None Preferred: Current and active life insurance license within respective selling state. Essential Physical Functions The physical demands described here represent those that must be met by an employee to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear; stand, walk, sit; use hands to fingers, handle or feel objects, tools, or controls; reach with hands and arms; frequently lift and/or move up to 10 pounds. Specific vision abilities required include close vision and the ability to adjust focus. Compensation Pay Range: $53,210.00 – $79,815.00. Pay may be based on market location, education, responsibilities, experience, etc. Equal Employment Opportunity Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. #J-18808-Ljbffr