Broker Account Manager - Field Remote - Charlotte, NC

Broker Account Manager – Remote (Charlotte, NC) Position: Broker Account Manager (Field‑remote) Reports to: Vice President of Sales Responsibilities Increase sales and exceed sales expectations through existing active relationships. Build new selling relationships in existing and expansion markets to grow the broker sales channel. Manage provider relationships and assign agents to partner with Medical Groups/IPA’s for growth. Oversee agent sales and product training including webinars for new agents, lock‑in refresher trainings, and Open Enrollment recertification training. Assist with broker support channels including customer service calls and email inquiries. Oversee interactions with external agents including commissions, discrepancies, enrollment kit fulfillment, certification and contracting/appointment requirements. Ensure CMS compliance with all sales, enrollment processes and events. Oversee compliance at all times, including secret shopping and ride‑alongs. Provide fair and objective documentation on corrective action plans and/or performance appraisals. Communicate effectively with all stakeholders, keeping relationships apprised of updates, CMS guidelines, company policies, and procedures while maintaining strong morale. Attend all mandatory management administrative, educational, and/or training courses. Perform other duties as assigned. Qualifications Minimum 2 years of general sales/marketing strategy experience. High School Diploma or GED required; a Bachelor’s degree or equivalent work experience is a plus. Desired: Medicare knowledge and/or health insurance background. Desired: MBA or advanced business training. Effective written and oral communication skills; ability to establish constructive relationships with diverse members, management, employees, and vendors. Strong knowledge and understanding of CMS Marketing Guidelines. Reliable transportation for all sales activities and appointments. Highly organized, detail‑driven, and a self‑starter. Leadership ability to motivate a direct team, community affiliates, and provider relationships. Excellent public speaking and presentation skills. Mathematical, reasoning, problem‑solving, and report‑analysis skills as described. No required licensure; preferred to hold an active life‑insurance license in the selling state. Essential Physical Functions The physical demands include talking and hearing, standing, walking, sitting, hand use, reaching, and lifting up to 10 pounds. Specific vision requirements: close vision and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Compensation Pay Range: $49,486.00 – $74,228.00 (may vary based on market, education, responsibilities, experience). Equal‑Opportunity Employer Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. Phishing Disclaimer Please beware of recruitment phishing scams. If you suspect an offer from Alignment Health requires a payment, report to the FTC. #J-18808-Ljbffr