Lead Primary Care Provider - Healthcare for the Unhoused (Bilingual)

Job Description

Job Description

Join us in providing Life-Changing Care at our Resource Center for the Unhoused.
Full-time preferred but will accept candidates that can work at least 24 hours per week

The Mission Neighborhood Health Center (MNHC) is a non-profit, multi-site community health organization offering comprehensive health services in the Mission and Excelsior Districts of San Francisco. The center offers primary health care services, adult medicine, pediatrics, family planning, OB/GYN, HIV and homeless services. We advocate for health equity and deliver innovative, high-quality services responsive to the neighborhoods and diverse communities we serve.

We are seeking an experienced, bilingual Lead Primary Care Provider (Physician, Nurse Practitioner, or Physician Associate) to join our team at Mission Neighborhood Resource Center, which serves the unhoused community in the Mission District. The medical clinic consists of four exam rooms with one to two medical providers working at a time, a dedicated RN, MAs trained in phlebotomy, and part-time support from a substance abuse counselor and behavioral health clinician. The clinic is co-located with additional services at the MNRC Drop-in Center, including case management, support groups, shower facilities, lockers, laundry, food support, and referrals for lodging and housing.

PRIMARY OBJECTIVE:
Under the supervision of the Chief Medical Officer, the Lead Primary Care Provider at the Homeless Resource Center delivers preventive and acute care, substance use and mental health counseling, integrated with case management and support services in the Drop-In Center.

RESPONSIBILITIES

• Care for unhoused patients with attention to assessing and addressing social determinants of health
• Care for transgender and gender diverse patients, including managing gender-affirming hormones
• Care for patients with serious psychiatric disease, including managing antipsychotic medications, and for patients who need a higher level of mental health care, bridging and coordinating care with mental health specialists
• Care for patients with substance use disorders, including providing Medication-Assisted Treatment (MAT)
• Treatment and prevention of STIs, including HIV-prevention via PrEP
• Maintain accurate documentation of all services and communications in patient medical records in a timely manner to ensure continuity of care
• Monitor laboratory results and patient communications within the electronic health record promptly and effectively
• Engage in quality improvement initiatives, management activities, continuing education, peer review, and other patient care programs mandated by regulatory, grant, and clinic requirements
• Collaborate with specialists and hospitalists/residents regarding outpatient referrals and patient care plans, adhering to Health Center protocols, and providing continuity of care in transitions between inpatient and outpatient care 
• Complete billing encounters promptly
• Advocate for health equity and culturally responsive care
• Participate in organizational leadership meetings and serve as a liaison between RC clinic and organizational leadership (this position is 80% Clinical, 20% Administrative)
• Supervise and provide consultations for other medical providers in the clinic (currently one full-time NP)

MINIMUM QUALIFICATIONS

• California-licensed MD or DO with Board Certification in Family Medicine or Internal Medicine; or Adult/Geriatric NP, Family NP, or PA with adult medicine training.
• Fluent in Spanish.
• Three years of post-graduate clinical experience in primary care (may include residency).
• Experience with underserved populations, including work with individuals experiencing homelessness.

COMPENSATION

• Physician (MD/DO): $239,292 - 264,782 (1 FTE)
• Nurse Practitioner (FNP): $151,376 – $166,015 (FT)

BENEFITS
To learn more about our organization, please visit our website at We offer a full range of benefits which includes the following:

• MNHC is a pre-approved site for many loan repayment programs.​​​​​​​
• 401(k) retirement savings plan includes a company contribution
• Vacation: 3 weeks annually (increases to 4 weeks after 5 years)
• Paid educational leave: 40 hours annually
• Medical insurance: zero out-of-pocket expense under the base plan
• Dental and vision insurance provided at no cost to the employee
• Life insurance includes a free basic policy with an optional voluntary plan
• Paid time off includes 12 paid holidays, a birthday holiday, two floating holidays and 12 sick days per year
• Flexible spending accounts for health and dependent care expenses
• Commuter benefits

As a condition of employment, all candidates are required to meet specific immunization standards. Documentation of current immunizations, including Varicella, TDAP, COVID-19, MMR, and Hepatitis B, as well as TB test results valid within the last two (2) years must be submitted before the start date. Failure to provide this documentation may result in a delayed start or withdrawal of the job offer.

Mission Neighborhood Health Center is an Equal Employment Opportunity employer committed to fostering an inclusive environment for our diverse workforce. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

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