Commercial HVAC Service Technician

For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward. If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team. Commercial HVAC Service Technician Reports to: Service Manager FLSA Status: Non-Exempt, Hourly Pay Range: $60k-105K Based on Experience Job Description for Commercial HVAC Technician The primary objective of this position is to perform daily activities of a Commercial Service Technician under the direction of the Service Manager. This position will be primarily responsible for the daily field activities required to execute aftermarket projects, T&M Labor, Preventative Maintenance Agreements and help manage the guys. This position must obtain the company core values (listed below) along with having a team mentality and excelling in written and oral communication skills. The Mechanical Service Technician is responsible for maintaining excellent customer relationships, maintaining expert knowledge on HVAC equipment, providing and maintaining quality workmanship and documentation, coordination of post-sale work, verifying safety standards are met, and issue resolution. This position will demonstrate excellent time management skills as well as excellent problem-solving capabilities. Description of Principle Duties: Assist Project Manager with installation training when required. Troubleshoot and diagnose building mechanical systems (including but not limited to: RTUs, split systems, VRFs, boilers, chillers, AHU and VAV). Capable of repairing and/or installing proposed diagnosis. Responsible for planning, layout and overall efficiency at project repair and/or installation. Ability to work independently. Ability to read and interpret blueprints and wiring diagrams. Assist with Owner Training. Support Service Manager with warranty and non-warranty issue resolution. Manage onsite communication with customers and facility directors. Maintain a safe work environment. Assist in training apprentices. Occasionally assist with the startup or issue resolution with other mechanical and control product lines Consult with Service Manager or manufacturer support in times of uncertainty. Collaboration with project stakeholders to solve issues effectively and efficiently. Coordination with aftermarket project management, and service controller to ensure jobs remain on track and on schedule. Collaboration with manufacturers and AEC stakeholders to ensure effective issue resolution. This includes but not limited to AEC aftermarket project management, sales, application engineering, and operations controlling team. Always maintaining company culture and core values Understanding of companies long and short-term mission and vision Attending regular L10 meetings Attending quarterly reviews Additional Knowledge/Skill Set: Understands basic refrigeration cycle: Understand what super heat and subcooling shows in a refrigeration circuit, identifying components in refrigeration circuit, understanding how each component works, diagnosing problems in the refrigeration circuit, using manifold gauge set, pressure/temperature chart and temperature measuring devices for routine maintenance and to troubleshoot. Understands refrigeration recovery, evacuation, and proper charging of a system based off superheat and subcooling. Understands basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits. Ability to read basic wiring diagrams. Understanding Ohms Law. Ability to use multi-meters to read voltage, current and resistance values. Must be able to troubleshoot basic electrical circuits. Understands the process of conditioning air and simultaneously control the temperature, humidity, and distribution. Must be able to read and understand mechanical drawings. o Understands basic heating cycle to include identifying components in heating system, understanding how each component works, diagnosing problems in the heating system using a gas pressure monometer and other devices for routine maintenance and to troubleshoot a gas fired unit. Understands the theory of combustion and how it relates to combustible fuels such as gas and oil. Understands a gas combustion analyzer and how to correct if the combustion isn’t correct Education, Experience and Qualifications: HVAC Journeyman license and EPA Certification. At least 5 years of trade related work experience. High School diploma or equivalent GED certificate. OSHA 10-hour safety certificate About AEC - Core Values We are humbly confident We care We do the right thing We have a “can do” and solution-oriented attitude Customer success is paramount Our Purpose/Cause/Passion: Experts Helping Experts Our Niche: Creating and maintaining healthy environments Our Culture: We take our knowledge very seriously, but we don’t take ourselves too seriously. Management is humble and approachable. Everyone is important. We do not abandon customers. Resources Provided On-boarding program with one-on-one support from our president and executive leadership team Ongoing access to leadership and employees Professional development opportunities through seminars, conferences factory training, and web-based training Candidate can expect to go through several manufacturers (various location around the US) training programs as well as on the job training. Candidate can expect travel for our company to be primarily in the state of Kentucky. The compensation range for this role is determined by factors such as experience, education, and job-related skills. This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options. **This job description shall remain fluid and will be reviewed on an as needed basis. Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship. Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.