Program Specialist

Job Description The Disaster Program Delivery Specialist supports FEMA’s Disaster Program by collecting, coordinating, and reviewing applicant data, facilitating communications, assisting in claims processing, participating in FEMA meetings, conducting claims evaluations, and executing basic to moderately complex site inspections. The role requires U.S. citizenship and eligibility for a FEMA badge. Responsibilities Collect, coordinate, and review applicant data to determine eligibility and priority of assignments, including audits for completeness and review of Preliminary Damage Assessment information. Conduct exploratory calls to gather information from applicants and understand each applicant’s projects and recovery priorities. Support the communication process with applicants regarding status by scheduling regular meetings, tracking, and following up with FEMA requests. Coordinate transmittal of documents through FEMA’s Consolidated Resource Centers, schedule site inspections with applicants and Site Inspector Task Force Leader, and identify when technical expertise is required. Support the claims process by reviewing and validating damage details, scopes of work, and costs with the applicant; participate in regular FEMA meetings to provide updates on work status; evaluate claims and make recommendations to FEMA regarding eligibility. Assist with the development of Determination Memo and communicate final determinations to applicants during close out, conduct exit briefings. Perform basic to moderately complex site inspections to validate and record damage to assist in the FEMA Public Assistance grant delivery process. Qualifications High school diploma or equivalent. Domestic travel required. 5 years of in-field experience (2 years of in-field experience with a bachelor’s degree). Driving Requirements An appropriate and valid driver's license is required. Skills & Abilities Strong organizational skills to balance and prioritize work. Excellent attention to detail and customer service skills. Effective written and oral communication skills. Ability to adapt to change quickly and remain flexible. Amount of Travel Required 100% EEO Statement We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith Inc. and its divisions and subsidiaries are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, physical or mental disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. Background Check and Drug Testing Information CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Pay Range Min USD $60.93 Pay Range Max USD $128.06 Visa Sponsorship Available No — We will not support sponsorship in the United States, i.e. H-1B or TN Visas for this position. #J-18808-Ljbffr