Sales Support Specialist

Job Description

Job Description

Sales Support Specialist

National Corporate Housing | Home, Wherever You Are

National Corporate Housing is seeking a detail-oriented Sales Support Specialist to provide administrative and operational support to our Houston market. This role encompasses account management, guest experience, and vendor relations. The ideal candidate has proven customer service skills, strong attention to detail, and the ability to problem-solve effectively in a fast-paced, service-driven environment.

At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.

Expectations for Success:

• Audit property and guest ledgers to ensure proper billing and payments
• Assist with posting payments to vendors, initiating electronic payments, and expediting payment when needed
• Audit general ledgers and market invoices for approval
• Execute property leases from initiation through completion/renewal in a timely manner
• Communicate with properties to obtain renewal offers as needed
• Deliver notices to vacate to market properties in a timely manner
• Build strong partnerships and relationships with property contacts
• Evaluate, identify, and communicate opportunities, issues, and trends to improve regional efficiency and guest experience
• Audit information in management software for accuracy in relation to sales and service
• Manage office and promotional supplies for the market
• Assist with regional motivation contests
• Manage meeting agendas for the region; run L10 meetings and take notes
• Manage office leases and expirations with General Counsel and VP of Accounting
• Perform other duties as assigned to support markets and guests

What Makes This Role Unique?

• Blend of sales, operations, and administrative responsibilities in one role
• Direct impact on guest experience and market efficiency
• Exposure to cross-functional collaboration across departments and vendors
• Opportunity to support leadership through meeting and project coordination
  

Who You Are:

• Able to work in-office
• Proven multitasker with flexibility to handle various duties
• Strong administrative skills with excellent attention to detail
• Clear and concise communicator, both verbally and in writing
• Skilled in customer service and problem resolution
• Highly organized with strong follow-through
• Experienced with reservation systems and strong data entry skills
• Comfortable using general office equipment
• 1–3 years of hospitality or hotel customer service experience preferred
• High school diploma or equivalent required

Benefits:

• Competitive Base Salary
  • $22.74 - $26.79
• Medical, dental, and vision insurance options
• 401k plan with discretionary match
• Company paid life insurance, short term disability, and long term disability
• Supplemental life insurance, critical illness, accident, and identity theft protection
• One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
• Inclusive Awards and Recognition Program
• Vacation, sick, and floating holidays
• Paid time off
• Paid volunteer time
• Wellness program
• Complimentary use of corporate apartments for vacation or travel (when available)
• National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.

Additional Information:

Fair Labor Standards Act (FLSA): Non-Exempt

Will not provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.