Medical Assistant

Job DescriptionJob DescriptionBEVERLY HILLS REJUVENATION CENTERCHINO HILLS AT THE SHOPPES Who We AreWe are an upscale, full-service health and beauty company opening a new location at The Shoppes at Chino Hills. We offer everything from stem-cell therapy to laser resurfacing. We are looking for a medical assistant for front and back office. We are hiring for full-time and part-time positions.This is a patient-centric environment, where we support our employee’s growth. We promote from within, and will provide training to the right applicant. If you are a positive, up-beat and dependable professional, we are looking for you. Medical Assistant Job Description:To provide exceptional customer service to all clients and vendors, while effectively maintaining front desk procedures including greeting patients, managing the patient check-in and check-out processes, answering phone lines, scheduling appointments, managing in-clinic patient flow, confirming appointments and addressing patient questions.The Medical Assistant is responsible for performing BHRC’s non-invasive treatments for which they are legally qualified in a safe and effective manner. The Medical Assistant will also be called upon to prepare patients and treatment rooms for exams, treatments and procedures.

Job Duties, Responsibilities and Capabilities:· Greet patients with a smile· Assist patients with completion of consent forms for indicated procedures· Draw blood for procedures and lab samples· Knowledge of and strict adherence to aseptic technique, and in biohazard management· Keep front office/refreshment station stocked and clean· Assist with recording/photos for social media· Take patient photos before and after procedures· Answer multi-line phone system· Have full knowledge of BHRC products and services and have the ability to answer patient questions· Frequently review schedule to assure accuracy· Conduct appointment confirmation· Check patients in and out· This is not an exhaustive list of duties.· Responsible for accurate invoicing and payment collection· Confirm patient appointments daily· Contact patients with pre and post treatment instructions· Create daily reports required by management· Create daily payment collection reports and review merchant account reports to assure accuracy; resolve discrepancies· Assist providers and staff with patient flow· Assist with treatment room turnover/set up· Assist with tray setup for each procedure· Assist with patient preparation for procedures· Maintain cleanliness of front desk and reception area· Maintain professional appearance· Maintain patient confidentiality, including HIPAA and practice specific compliance guidelines· Ship and receive packages· Assist manager and staff as needed· Greeting guests & members in a professional manner and delivering elite customer service.· Prepare patients and treatment rooms for exams, treatments and procedures.· Perform non-invasive treatments such as Coolsculpting.· Promote the health and wellness benefits of all the products, treatments and procedures/treatments available to our patients.· Safeguard client information and confidentiality.· Have the presence of mind to deal with emergency situations and difficult patients.· Have a pleasant personality, and a healthy outlook on life.· Must be able to maintain federal requirements of a medical office, such as HIPAA, etc.· Understand the benefits of skin care, our product lines and procedures and products offered by this office.· Skill in establishing and maintain effective working relationships.· Ability to establish priorities and coordinate work activities.· Strong communication skills at all levels.· Ability to analyze problems and consistently follow through with a solution.· Ability to quickly learn our products and procedures available to our patients and learn new products, techniques or equipment as they are obtained.· Ability to maintain confidentiality of patient and employee information.· Office duties include, but not limited to: answering phones, chart preparation, medical records filing, knowledge of basic office equipment, including copying, faxing, emailing, texting, scanning and basic computer skills. Ability to organize and communicate clearly.· Ability to check out patients and schedule appointments.· Provide five-star service and able to communicate effectively with patients, other staff members and physician.· Effectively educate our patients on our product lines to continue their at home regimen.· Excel in a team-based culture.· Must be comfortable and at ease working in a fast-paced environment and have a track record of excellent customer service, problem solving and organizational skills and understanding of group process and teamwork. Qualifications:

Medical assistant certification and phlebotomy training/certificationClean background checkAble to type 40 words per minuteExcellent customer serviceStrong organization skillsExcellent follow through and follow upFamiliar with using a multi-line phone systemDemonstrate computer literacy including use of office EMRPossess excellent communication, organization and problem solving skillsAbility to work in a fast paced environment and handle stressful conditionsAbility to learn products and services quicklyExcellent phone skillsAbility to deal with difficult patientsAbility to prioritize and handle a variety of tasks simultaneously and the ability to work with frequent interruptionsExperience working in a medial spa or dermatological practice is preferred, but will train the right individualHave a friendly, can-do attitude.A person that goes above and beyond to ensure our patients and team are happyBe supportive of the other members of the team in completing tasks Working Conditions:Fast-paced Medical Spa SettingMust be willing and able to work flexible hours, including evenings and some weekends.May be asked to assist in BHRC sponsored special events and trainings. These trainings and events may sometimes take place outside of normal work hours or at a location other than the spa. Physical Requirements:Employee is required to sit for long periods of time.Employee must be able to lift 40 lbsEmployee must be able to reach, bend and liftEmployees must be prepared to work in a fast-paced medicalsetting. Compensation· $24/hour to start if experienced in phlebotomy. $22/hour to start if inexperienced in phlebotomy, and needs training. *Must be qualified to do blood draws in California.· $26/hour after 90-day probationary period, if experienced in phlebotomy. $17/hour if inexperienced, but has the certificate in phlebotomy.· If you are also experienced as a medical scribe, pay/duties will increase accordingly.· Full-time employees are offered medical benefits for themselves, after successfully completing 90-day probationary period.· Full-time employees accrue PTO after 90-day probationary period.· Free treatments or heavily discounted treatments/products, as specified in the sign-on paperwork. This benefit is contingent on reaching measurable performance goals and completing 90-day probationary period. These terms will be delineated in sign-on paperwork.· Discounts on treatments and products for immediate family members, as delineated in sign-on paperwork.· Christmas bonus after 1-year anniversary, as delineated in sign-on paperwork. How to Apply· Send an updated resume with attached photo ID.· Attach phlebotomy certification (or will not be considered).· Please make sure you meet all requirements, and be willing to submit for a background check.

\nCompany DescriptionHigh-end Full Service Medical SpaCompany DescriptionHigh-end Full Service Medical Spa