Assistant General Manager - Wingate University

Job Description

Job Description

 

Position Title: Assistant General Manager - Wingate University  

Salary:  $90,000 - $100,000 / year

 

 

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

 

Short Description

Wingate University Dining Services is seeking a dynamic and highly organized Assistant General Manager to support the overall success of a high-volume campus dining program. This role partners closely with the General Manager to oversee daily operations, financial performance, customer experience, and team development while ensuring exceptional service for students, faculty, staff, and guests.

 

The ideal candidate is a hands-on leader with strong operational and financial acumen, a passion for hospitality, and the ability to thrive in a fast-paced collegiate environment. This individual will help drive operational excellence, maintain high service standards, and foster a culture of teamwork, accountability, and continuous improvement.

Job Summary

Key Responsibilities:

• Assist the General Manager in overseeing all aspects of dining operations, ensuring service excellence and client satisfaction.
• Support budget management, financial reporting, forecasting, and expense control to achieve operational and financial goals.
• Analyze operational and financial data using Microsoft Excel and other reporting tools to monitor key performance indicators and identify opportunities for improvement.
• Lead front-of-house operations, ensuring exceptional customer service, efficient staffing, and a positive guest experience.
• Recruit, hire, train, coach, and develop managers and hourly team members.
• Create and manage staff schedules while supporting employee engagement, performance management, and retention efforts.
• Monitor food, labor, and operating costs while maintaining quality, safety, and service standards.
• Manage purchasing, inventory controls, and cash handling procedures.
• Ensure compliance with HACCP guidelines, health department regulations, food safety standards, and university policies.
• Conduct safety, sanitation, and maintenance inspections to maintain a safe and welcoming environment.
• Collaborate with culinary leadership on menu planning, promotions, and special events.
• Support catering operations and campus events as needed.
• Build strong relationships with university stakeholders and promote effective collaboration across departments.
• Evaluate operational procedures and implement solutions that improve efficiency, service, and overall performance.
• Participate in special projects and other duties as assigned.

 

Qualifications:

• Bachelor’s degree in Business, Hospitality Management, Higher Education Administration, or a related field preferred; equivalent professional experience will be considered.
• 5+ years of progressive foodservice, hospitality, retail, or dining operations management experience.
• Experience leading front-of-house operations in a high-volume environment.
• Strong financial management skills, including budgeting, forecasting, expense management, and financial reporting.
• Advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Proven ability to manage multiple priorities, meet deadlines, and maintain attention to detail in a fast-paced environment.
• Demonstrated success leading, coaching, and developing diverse teams.
• Strong problem-solving, organizational, and decision-making skills.
• Excellent written and verbal communication skills with a customer-focused approach.
• Experience working within higher education, campus dining, hospitality, or student-facing environments strongly preferred.
• Knowledge of inventory management, purchasing, cash controls, and operational best practices.
• Understanding of HACCP, food safety, sanitation, and regulatory compliance standards.
• ServSafe Certification or Department of Health certification preferred.
• Catering and event management experience is highly desirable.

 

Apply to Bon Appetit today!

Bon Appetit is a member of Compass Group USA.

Click here to Learn More about the Compass Story

 

Associates at  Bon Appetit  are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Applications are accepted on an ongoing basis
• Paid Parental Leave
• Personal Leave

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

 

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

 

Certain positions may require Florida Level 2 background screening. Details:

 

Applications are accepted on an ongoing basis.

 

Bon Appetit maintains a drug-free workplace.